Academic Advisor

Academic Advisor - Department of Computer ScienceThe George Mason University Department of Computer Science (CS), within the College of Engineering and Computing (CEC), invites applications for multiple customer service driven individuals with outstanding communication to serve as Academic Advisors.George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.Responsibilities:These positions require strong customer-service orientation via email, telephone, and in-person, as well as strong interpersonal and presentation skills. There may be occasional work and recruitment activities needed that are outside of normal business hours that may be offsite, and/or remote.Undergraduate Academic AdvisorThis position includes the individual advising of current undergraduate students and prospective undergraduate students on a walk-in basis. Additional responsibilities include, but are not limited to the tasks below:Perform administrative tasks related to students' progression in their computer science degree programs, educate students about university policies, and follow administrative procedures related to applications for course transfers, substitutions and waivers, and graduation;Maintain accurate records of interactions with students;Promptly provide e-mailed advising notes to students and to the student files;Refer students with academic progress issues or special requests to CEC Student Services or the Associate Chair as appropriate;Refer students, as appropriate, to specialized university offices for such issues as comprehensive counseling, financial assistance, study abroad, etc.;Participate in the development, implementation, review, presentation and revision of orientations for first-year and transfer students;Attend and represent CS at university advising seminars, trainings and open houses;Conduct graduation checks and transcript evaluations;Evaluate and provide recommendations for academic actions such as warnings or terminations; andDesign and edit advising materials.Administrative SupportMonitor schedule of the Associate Chair;Respond to general phone, e-mail and in-person questions of prospective and admitted students, and their families, and direct and distribute inquiries to appropriate faculty and staff;Provide general office clerical support as needed;Provide Undergraduate Accreditation Support;Record and summarize annual advising survey results; andReview faculty course outcome reports and summarize into annual learning outcome reports.Required Qualifications:Degree in Higher Education Administration; or a combination of education and experience;Prior experience using discretion and sound judgment in making independent decisions in resolving problems and issues quickly and efficiently;Prior experience communicating, participating, and performing in a team setting to maximize productivity and efficiency;Prior experience establishing and maintaining an effective working relationship and communicating appropriately with individuals of diverse social and ethnic backgrounds; andDemonstrated experience of basic word processing, spreadsheet, and data entry applications.Preferred Qualifications:Degree in Higher Education Administration;Experience in academic advising; andPrior experience working in an academic setting.A Force for Innovation in the Heart of Northern Virginia's Technology CorridorThe College of Engineering and Computing at George Mason University is comprised of the Volgenau School of Engineering and a new School of Computing. The College is a fast-growing force for innovation in research and education. Ranked nationally in the top 100 in both undergraduate and graduate education, the College boasts more than 9,100 students in 37 undergraduate, master's, and doctoral degree programs, including several first-in-the-nation offerings. Of the 271 full-time faculty who comprise the College, 91 are tenured, 59 are tenure-track, 89 are instructional faculty, and 32 are research faculty. As part of a nationally ranked research university, its research teams expended $75 million in sponsored research awards in the past year and has projects with over $400 million in current and anticipated awards. The College stands out for its leading research in areas such as artificial intelligence, data analytics engineering, cybersecurity engineering, biomedical imaging and devices, community-based healthcare, autonomous systems, 5G/Next G communications, systems architectures, computational biomedicine, advanced materials and manufacturing, sustainable infrastructure, and more. The College encourages multidisciplinary research and provides ample opportunity for faculty to work with other disciplines.George Mason University is the largest and most diverse public research university in Virginia, with an enrollment of over 39,000 students studying in over 200 degree programs. Mason is an innovative, entrepreneurial institution with national distinction in a range of academic fields. It was classified as an R1 research institution in 2016 by the Carnegie Classifications of Institutes of Higher Education. Mason has campuses in Fairfax, Arlington, and Prince William. Its proximity to Washington, D.C. provides unmatched geographical access to a number of federal agencies and national laboratories. Northern Virginia is also home to one of the largest concentrations of high-tech firms in the nation, providing excellent opportunities for interaction with industry. The region is consistently rated as being among the best places to live in the country, and has an outstanding local public school system.In conjunction with Amazon's decision to establish a second headquarters in Northern Virginia, the Commonwealth of Virginia announced a multi-year plan to invest in the growth of degree programs in computing. George Mason University has committed to accelerate its plans to grow its capacity in computing and high-tech fields. Among the exciting initiatives being undertaken by the university are the launch of the Institute for Digital InnovAtion, a university think tank and incubator to serve the digital economy, and the expansion of its Arlington Campus with a planned 400,000 square foot building that will house the new Institute for Digital InnovAtion. These initiatives reflect hundreds of millions of dollars in new investment by Mason that will rapidly elevate the university's already leading national position in computing and related areas.

For full consideration, applicants must complete the online application at https://jobs.gmu.edu/ for position number 01689Z; and attach a cover letter, resume, and a list of three professional references with contact information. Full consideration will apply to applicants who submit their completed application by April 14, 2022; however, review of applications will continue until the position is filled.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.