Arlington County, Virginia
$71,593.60 - $109,408.00 Annually
May 05, 2022
Jun 09, 2022
Full Time
Position Information
The Department of Environmental Services (DES) is seeking a Transit Service Analyst within the Transit Service Development, Planning, and Operations section of the Transit Bureau. The Transit Bureau oversees Capital, Planning, and Operations of the County's Transit Network. The capital program is responsible for developing new or improved transit facilities including new Metrorail station entrances, bus maintenance and operational facilities, transitways and bus stops. The Service Development, Planning, and Operations team is responsible for development, planning, scheduling, delivery, and operations management oversight of the County's local bus service, Arlington Transit as well as the local paratransit service, STAR.

The Transit Service Analyst analyzes bus services and tracks performance measures, concerns, and comments to assist Transit Service Planners in delivering service plans and recommendations. This analyst assists in the development of plans for coordinating the County's transit services into a comprehensive supportive transportation system for the region and will support efforts in planning, advancing, and monitoring new bus and paratransit initiatives; including pilot and demonstration projects and zero emission fleet technologies performance. In addition, this position will support activities associated with the implementation of the Arlington Transit Strategic Plan.

Specific duties include:

  • Supports the Transit Bureau in coordination and collaboration activities with internal County staff, external County-sponsored agencies, Regional Transit agencies and providers, passengers, and consultants;
  • Prepares maps and information to support bus service plans for service changes including both temporary and long-term changes;
  • Prepares maps and information to support public outreach, as well as assist with public outreach activities, Transit Service Development and Delivery initiatives, programs, and projects;
  • Maintains transit service files online to ensure that upcoming and current information is available for service plans, route descriptions, temporary service plans, and safety reviews;
  • Analyzes and prepares supporting documentation to help resolve concerns and issues raised by Transit Bureau staff and responds to inquiries made of Transit Bureau staff;
  • Performs analysis of ridership data and comments from the public, operations staff, and field observations to help influence and support recommendations for improving the efficiency and effectiveness of bus service, as well as provisions for temporary bus services;
  • Serves as, or substitutes as a project or task coordinator on applicable projects as assigned; and
  • Substitutes for Transit Service Development Planners in their absence.
The successful candidate will:

  • Be knowledgeable about the geographic region for the Washington Metropolitan area and on bus operations planning and scheduling practices or other transportation scheduling practices;
  • Have strong analytical, problem-solving, communication and organizational skills;
  • Have demonstrated experience using Microsoft Excel for data analysis, designing data visualizations, and learning new analytic software;
  • Have demonstrated ability to organize priorities, manage workload and collaborate effectively with colleagues and leaders in both transit and technical fields, as well as consultants and external stakeholders.

Selection Criteria

  • Bachelor's degree in Transportation, Logistics, Business Management, Urban Planning, or related field; and
  • Two (2) years of experience in urban transit analysis including service analysis, route planning and scheduling.
Substitution: Additional directly related qualifying experience may be substituted for the education requirement on a year-for-year basis.

Desirable: Preference may be given to candidates with a Master's Degree in related field or experience in one or more of the following:

  • Familiarity with transit planning principals;
  • Performing data analysis;
  • Using Microsoft Office Suite;
  • Developing and delivering presentations; and
  • Map making skills using GIS software.

Special Requirements
A pre-employment criminal records check will be conducted, which may include the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information. Final candidates may be asked to provide certified official transcripts.

The applicant must possess, or obtain by time of appointment, a valid license. The applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official driving record. Any offer of employment may be contingent upon a favorable review of the applicant's driving record.

Covid-19 Vaccination : Arlington County Government is committed to the health, safety, and wellness for all staff. In support of that commitment, all current and newly hired employees are required to provide proof of Covid-19 vaccination. For those qualified employees with a disability or sincerely held religious belief which prohibits them from receiving a vaccine, you will be able to contact the Office of Human Rights to request a reasonable accommodation. Adherence to this policy is a condition of employment.

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