Senior Manager, Programs & Hospital Partnerships
JOB TITLE: Senior Manager, Programs & Hospital PartnershipsFLSA STATUS: ExemptSince 1999, WomenHeart: The National Coalition for Women with Heart Disease has been the nation's only patient-centered organization solely devoted advancing women's heart health through patient support, community education, and advocacy. WomenHeart is both a coalition and a community of thousands of members nationwide, including women heart patients and their families, health care professionals, health advocates, all committed to helping women live longer, healthier lives.Position Summary The Senior Manager, Programs & Hospital Partnerships is responsible for day-to-day management and oversight of WomenHeart's volunteer and hospital membership programs, including WomenHeart Champions and the National Hospital Alliance. As a team member, she/he will actively lead team meetings to develop and/or update volunteer and patient support services. She/he will take a proactive leadership role in the development of more effective measurement and evaluation strategies, as well as identifying trends in volunteer needs and making informed recommendations (proposals and work plans) for how the team and organization can better meet the needs and support WomenHeart volunteers. The Senior Manager is also responsible for management of the National Hospital Alliance membership, ensuring support and engagement of the organization and its volunteers.This position is based in Washington, DC (preferred) and will report to the VP, Advocacy & Communications. Remote candidates will be considered.Duties and Responsibilities Programs Management Manage project timelines and ensures tasks and goals are met by the Volunteer Programs and Services teamServe as project manager and liaison on funded volunteer-related programs and projectsContributes to the development of funded project reports and summariesDevelop and oversee the implementation of evaluation mechanisms to track activity, participation and effectiveness of volunteer program and the National Hospital AllianceOversee development and execution of on-going training programs for WomenHeart Champions and National Hospital Alliance membersProvide content and statistics for program proposals and summary reports for internal and external purposesAll other duties as assignedWomenHeart Champions Develop and/or update WomenHeart Champion training programs, as well as other volunteer participation programs, by researching volunteer need(s) and/or models from other organizations; drafting documents/work plans; and implementation, once developedProvide stewardship and tracking of WomenHeart Champions and membersIdentify potential opportunities for collaboration with or entree into national organizations, corporations, local or regional events to best leverage WomenHeart Champion volunteersEnsure that volunteers are engaged and motivated through creation and promotion of new program packages for WomenHeart Champion volunteers to utilize in their communities ("Events in a Box" eg WomenHeart@Work) Manage the Red Bag of Courage(R) program Oversee, District Leaders to ensure WomenHeart Champions are supported and engaged at the community level Manage the annual Science & Leadership Symposium Ensure weekly communications updates to WomenHeart ChampionsNational Hospital Alliance Manage the National Hospital Alliance membership programConduct regular calls to keep the NHA updated on programmatic progress at WomenHeartRespond to any enquiries from NHAs or potential new membersOversee, manage and coordinate the annual NHA conferenceQualifications Must have a bachelor's degree and 4-5 years of experience, advanced degree preferredMust have leadership experience working with a team and/or volunteer forceEffective organizational, stress and time management skillsMust be comfortable communicating and corresponding with people of all ages and diverse backgroundsMust have experience in program monitoring and evaluationAdvanced communication skills both verbal and written are a mustKnowledge and experience with Microsoft platform (Excel, PowerPoint, Word, Outlook). Must be a self-starter with the ability to think critically and solve problems independentlyMust be flexible to work weekends and evenings where neededDemonstrates a sense of urgency and ability to meet deadlinesAbility to work independently and as a team memberAbility to work with a diverse group of peopleCustomer service and negotiation skillsProficiency in collaboration and delegation of dutiesCompensation $65,000-$75,000, depending on experience.Location This position is based in Washington, DC (preferred) and will report to the VP, Advocacy & Communications. Remote candidates will be considered.