Client Services Associate

Location
Chantilly, VA
Posted
Jan 27, 2022
Closes
Feb 01, 2022
Ref
230489202201
Function
Administrative, Other
Industry
Other
Hours
Full Time
Job Summary/Company: Sparks Group is currently seeking energized individuals who are interested in Customer Service opportunities located in Chantilly with an innovative marketing firm. If you are interested in being a part of an organization within a fun, upbeat environment, this position is calling for you! Apply now or call 703-620-6444!
Responsibilities:
  • Answer phone and other communications (chat, email, etc.) in a timely manner
  • Scheduling photo shoots (3D, aerial, video)
  • Assist with technical issues
  • Document all customer interaction in databases
  • Process change orders
  • Route incoming and outgoing inquiries to the correct resource providing great customer service
Qualifications/Background profile:
  • Great communication and listening skills
  • Knowledge of Microsoft Office Suite
  • Experience working in a call center or in the retail/restaurant industry is a plus
  • Knowledge of computer systems
  • Experience using Zendesk is a plus
  • Ability to work independently and with teams

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Download the Sparks Group Jobs mobile app from Apple App Store or Google Play .

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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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