Human Resources Business Partner - Maryland

Live! Casino & Hotel
Hanover, MD
Jan 22, 2022
Jan 29, 2022
Full Time
Function (Scope and Main Purpose of Job)This Human Resources Business Partner (HRBP) position is designed to positively impact Live! Casino & Hotel by streamlining HR processes, creating efficiencies between HR and operational departments, and enhancing employee relations. In addition, this arrangement will help identify, develop and groom Human Resource team members for career advancement.Specific Responsibilities and DutiesThe HRBP will be expected to be a one-stop shop for most HR matters in the host department. The responsibilities will includeMeet with managers to discuss issues on coaching and counseling of team members.Meet with team members to discuss issues with managers.Manage, oversee, and ensure appropriate and progressive discipline is applied fairly among all team members.Investigate employee relations issues to coach management in appropriate disciplinary actions.Review and investigate grievances in Labor Relations process to allow management to respond appropriately.Review and critique Performance Reviews for content, assist with ratings and help managers craft constructive feedback to team members.Review exit interviews and summarize to assist management in Retention & Recognition strategies.Articulate/implement organizational and departmental changes to ensure buy in by team members.Represent management with Unemployment Insurance Claims information for requests and at hearings.Interview finalists for management roles for appropriate backgrounds to ensure capabilities are there.Review files to respond to Employment verification requests.Investigate, respond to, and/or route payroll questions and disputes.Meet with management to write job descriptions and communicate staffing requirements to recruiters.Coordinate, enter and manage employee file information (electronic and hard copy).Handle information requests and communications (emails & phone calls).Attend appropriate pre-shift and departmental meetings to represent company on philosophy and practices.Facilitate mediation meetings between managers and team members.Understand the operations: become subject matter expert (scheduling, SOP's, training, challenges, etc.)Strategic Partner: Adjusting HR strategies to respond to changing needIdentifying new business strategiesIdentifying talent issues before they affect the businessDeveloping the next generation of leadersPrioritizing across HR needsIdentifying critical HR metricsOperations:Assessing employee attitudesCommunicating organizational culture to team membersCommunicating policies and procedures to team membersEnsuring HR programs are aligned with cultureKeeping the managers and team members updated on HR initiativesTracking trends in employee behaviorTeam Member Mediator: Managing conflict between team membersManaging conflict between managersResponding to organizational changesManaging competing and complex personalities in the organizationResolving political problems in the execution of department objectivesEmergency Responder: Quickly responding to complaintsPreparing for different situationsQuickly responding to line manager questionsResponding to team member needsResponding to manager needsJob Requirements (skills, knowledge, and abilities) Must be proficient with all Microsoft software productsExperience using Kronos Workforce preferred.The HRBP will need to show initiative and resilience in dealing with the items above. They will also need to show judgment in escalating matters up the HR chain of command, when appropriate.Ability to analyze and interpret operation results.Ability to solve complex problems.Ability to perform assigned duties under pressures.A variety of task and deadlines requires irregular work schedule.Ability to perform assigned duties in an interruptive environment.Accuracy in completing assigned duties in a timely manner.Ability to work in an office environment.Ability to work in a high energy casino environment exposed to bright lights and noise.Ability to work in a smoking environment.Educational RequirementsFive (5) to Seven (7) years of experience in human resources including generalist experience inclusive of staffing/recruitment, benefits administration, employee relations and training and development, or related field.Bachelor's degree preferred in Human Resource Management or related field; PHR or SPHR preferred. MS or MBA preferred.Must be able to comply with all state gaming regulations, which may include obtaining a license.Physical RequirementsCasino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency.Sitting 70%Walking 25%Standing 5%Keyboarding 50%Use of going up and down 31 stairs multiple times per day and elevators24/7 operation requiring extended hours and the ability and willingness meet the team members schedules when handling matters scheduling, team member relations and staffing.Working Conditions24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employeesExposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.You may occasionally work in an environment where smoking is allowed.Job Type: Full-timePay: $60,000.00 - $70,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveProfessional development assistanceReferral programTuition reimbursementVision insuranceSchedule:8 hour shiftHolidaysOn callWeekend availabilityAbility to commute/relocate:Hanover, MD 21076: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Human resources: 1 year (Preferred)Work Location: One location

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