Night Auditor

The Banneker Hotel
Washington, DC
Jan 22, 2022
Jan 29, 2022
Audit and Tax
Full Time
Night AuditorCompetitive + BenefitsThe Banneker Hotel, Washington 20036We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.Our mission is to go beyond "A< oehospitality' by creating memorable experiences and lasting connections with our guests.It's our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.Our culture runs on passion, enthusiasm and fun " we love what we do!We set the bar high and we are relentless in our pursuit to "A< oere-define hospitality'.Benefits PackageCompetitive SalaryTeam Member Hotel Discount ProgramUniforms ProvidedBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO beginning after ninety (90) days of employmentImmediate eligibility for 401k and employer matchTeam Member Awards and Recognition programs throughout the yearFood and Beverage DiscountsTuition ReimbursementYouYou will never falter on striving for exceptional quality and standards. You will understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.You will be methodical and have high expectations of yourself and others. You will demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.The RoleAs "A< oeNight Auditor' you will be on the front line, delivering on our mission!You will be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.What's in a day's work?Review arrivals noting special requests, blocking rooms as needed.Check in and out hotel guests in a confident, professional and friendly manner.Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.Follow established key control policy.Ensure proper credit policies are followed.Submit all lost & found articles accompanied by a completed lost & found report.Familiar with all fire and emergency procedures.Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.Verify credit limit report.Monitor room availability throughout shift.Review daily the selling status of the hotel using yield management system.Attend department meeting once a month.Able to communicate via telephone and/or radio with other departmentsKimpton BannekerRelaxed, Refined Sophistication in Residential DC. Bridging the best of DC's storied historic highlights and leafy residential neighborhoods, the Kimpton Banneker