Retail Operations manager
- Employer
- CVS Health Retail
- Location
- Glen Burnie, MD
- Closing date
- Jan 29, 2022
View more
- Industry
- Retail
- Function
- Operations / Logistics, Retail Sales Associate, Sales
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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Please text CVS to 25000, and select the location 7400 Ritchie Hwy, Glen Burnie, MD Please complete the application on the CVS site to receive an interview.Position Summary :The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:Overall store management, supervision, and policy implementationSales and inventory managementEmployee staffing, training, and developmentFinancial managementCustomer service leadershipUnlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.Essential Functions:1. ManagementLead others and work effectively with store crewsSupervise, assign and direct activities of the store's crewEffectively communicate information to store crew and supervisors in an open and timely mannerSupport Store Manager with actions plans for operational and service improvement2. Customer ServiceAssist customers with their questions, problems and complaintsPromote CVS customer service culture (greet, offer help, and thank)Required Qualifications :Deductive reasoning ability, advanced analytical skills and computer skills.Advanced communication skills, leadership, supervision, and influencing skillAbility to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arisePreferred Qualifications :Experience as a retail manager or supervisorEducation :High school diploma or equivalent requiredBusiness Overview : At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.Job Type: Full-timePay: $17.00 - $20.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programFlexible scheduleHealth insuranceHealth savings accountLife insurancePaid time offParental leaveProfessional development assistanceRetirement planVision insuranceSchedule:10 hour shift8 hour shiftDay shiftHolidaysMonday to FridayOvertimeWeekend availabilityEducation:High school or equivalent (Preferred)Experience:Retail management: 2 years (Preferred)Work Location: Multiple Locations
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