Senior Customer Service Associate/Operations Support

Hyattsville, MD
Jan 22, 2022
Jan 29, 2022
Full Time
An award-winning, busy, electrical contractor specializing in residential/commercial service work and renovations seeks an energetic, smart, professionally minded person to work in our office. Located in Hyattsville, our company offers a family-friendly work environment. Our electricians are good, solid tradesmen. The office staff coordinate and oversee their work schedules. We are looking for a self-starter who will contribute his/her talents and energy to help a good company get even better!Monday-Friday; no weekendsMajor responsibilities:Schedule estimate appointments, service calls and renovation jobs; generate work orders; and plan for these upcoming jobs. This involves customer coordination as well as internal office communications.Promote electricians' productivity and quality of work throughout the workday. Work independently or with other office staff to resolve technical, logistical and /or scheduling problems pertaining to ongoing electrical jobs. Maintain optimal communication among employees, customers, and management staff.Work with electricians to pull together details and write final estimates and proposals for electrical work.Fulfill other administrative functions, where needed.Job Requirements:High School degree is required. Some college education is strongly preferred.Experience working in an office with an emphasis on customer service and time management.Ability to demonstrate excellent communication skills, both verbal and in writing.Experience in the construction industry is preferred but not necessary.Salary Information:$38,000-$52,000/ year based on experienceCommissions and bonuses are availableWe offer Vacation and Personal Time Off along with 401(k) retirement with 4% company match and healthcare benefits.About PACE:PACE is a boutique firm offering complete design-build, construction, and concierge home improvements services. PACE's mission is to contribute professionally to the construction and maintenance of strong, long-lasting buildings and products. We are passionate about building great products that make people's lives easier. Combined our team has over 60 years of experience strategizing innovative home building experiences for small remodeling projects to the development of home communities. Our company based in our nation's capital, Washington, DC has expertise in historic Federal Rowhouse remodels. We are excited to partner with you on this new project!