Call Center Representative New Location

Auto Giants Nissan
Woodbridge, VA
Jan 22, 2022
Jan 29, 2022
Customer Service
Full Time
Auto Giants is a family owned automotive franchise where personal development is encouraged to continually improve service excellence, where we lead by example, where teamwork produces results, and only the highest level of accountability is acceptable.We are looking for Call Center Representatives to work with customers to meet their transportation needs. Training provided to those with call center background, OR minimum of one year sales and/or direct customer service experience.We have one of the top business development centers in the state that continually supports our sales staff by driving traffic to our showroom. If you are looking for a long-term career with stability of income and without a cap on your income -- we want to meet you. *The pay structure is one that you can control and grow.As a Call Center Representative, you will be assisting the Sales Department in achieving their sales goals by:Promptly responding to and following up with customer inquiries via phone and internetIdentify customer needsSchedule appointments and ensure appointment is keptFollow up with customers after their visitSelf-starterCareer OrientedStrong attention to detailReady for a challengeQualifications:1 Year outgoing call center experience (REQUIRED)Motivated self-starterExcellent telephone communication skillsComputer skills are a must (Excel, CRM, etc.)Ability to work well in a team atmosphereStrong commitment to customer follow-up (Calls, Emails and Texts)Clear and concise verbal communication skills (BI-LINGUAL ENCOURAGED TO APPLY!!)Benefits:Health care and 401k benefitsPaid time offJob Type: Full-timePay: $14.00 - $20.00 per hourBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offSupplemental Pay:Bonus payApplication Question(s):Thank you for your application. Tell us about your call center experience in terms of script usage and the number of outbound calls you average on a day.Sincerely,Auto GiantsEducation:High school or equivalent (Preferred)Experience:Sales Experience: 1 year (Preferred)Customer Service: 1 year (Preferred)Retail sales: 1 year (Preferred)Sales: 1 year (Preferred)Work Location: One location