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Hotel Housekeeper

Employer
Live! Casino & Hotel
Location
Hanover, MD
Closing date
Jan 29, 2022

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Industry
Hospitality and Tourism
Function
Other
Hours
Full Time
Career Level
Experienced (Non-Manager)
Function (Scope and Main Purpose of Job)Hotel Housekeepers clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.It is a condition of employment that all new hires who receive job offers after Dec 4, 2021 be fully vaccinated (14 days after final dose) against COVID-19. A booster shot is not required. A copy of your COVID-19 Vaccination Record Card, or medical certification from your physician, will be required on your first day of employment. Live! Casino will make reasonable accommodations for disability or sincerely-held religious beliefs.Specific Responsibilities and DutiesClean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to:Picking up trash.Changing linen and making the bed.Cleaning entire bathroom.Sweeping and dusting guest room.Cleaning with windows and balconyRetrieve, stock, restock, and store the housekeeping cat according to prescribed housekeeping, safety and security procedures and regulationsReceive assigned section, keys, supplies, and other priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at the end of shiftRespond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.Report any missing articles, damage or mechanical problems to the Supervisor Housekeeping and turn in articles left in room.Coordinate with Supervisor Housekeeping on work priorities and provide assistance when needed.Job Requirements (skills, knowledge, and abilities)Able to read and interpret instructions and direction for guestsAble to communicate without impediment with guests and staff in all areas relating to guest serviceMust be able to communicate in EnglishSelf-starting personality with an even dispositionAbility to communicate information and hotel services to management and guests.Prior housekeeping experience desirable.Physical RequirementsLifting up to 25lbsPushing/Pull up to 40lbsCarry up to 15lbsFrequent Bending / kneelingFrequent WalkingFrequent StandingSome SittingClimbing stepsWorking Conditions24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employeesYou may occasionally will work in an environment where smoking has taken place.Able to read and interpret instructions and direction for guestsAble to communicate without impediment with guests and staff in all areas relating to guest serviceMust be able to communicate in EnglishSelf-starting personality with an even dispositionAbility to communicate information and hotel services to management and guests.Prior housekeeping experience desirable.Job Type: Full-timePay: $12.50 - $16.00 per hourBenefits:401(k)Dental insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceReferral programTuition reimbursementVision insuranceSchedule:8 hour shiftDay shiftHolidaysNight shiftWeekend availabilityExperience:Cleaning: 1 year (Preferred)Work Location: One location

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