FT Customer Support Representative (Work From Home)
- Employer
- Wyre
- Location
- Greenbelt, MD
- Posted
- Jan 27, 2022
- Closes
- Jan 29, 2022
- Ref
- 334294403
- Function
- IT, Help Desk Technician
- Industry
- Other
- Career Level
- Experienced (Non-Manager)
- Hours
- Full Time
[Customer Service / Remote] - Anywhere in US / Competitive pay / Benefits (Health-Dental-Vision-Life-401k-PTO) / Computer provided / Live chat and email (no phones) - As a Customer Support Rep you'll: Deliver outstanding support through live chat and email correspondence; Collaborate cross-functionally with Operations and Product to provide accurate answers for customers; Help with customer on-boarding, working closely with Operations and Compliance to collect required documentation and resolve issues; Be the customer advocate and report bugs, incidents and product feedback; Write documentation, tutorials and guides for users and build onto the Help Center Hiring Fast >>