General Manager

Golds Gym DC Metro Area
Arlington, VA
Jan 27, 2022
Jan 29, 2022
Full Time
Position Scope:The General Manager has overall responsibility for effectively managing all facets of a particular gym location, including but not limited to: hiring, training, development and overall gym execution. Responsible for delivering dues, revenue, and profit budgets while role-modeling the organization's values and culture. Major Responsibilities:Consistently delivers a clean, crisp, friendly member and team member experienceIn charge of both the top and bottom lines of the PLead team to achieve total fitness experience for all membersManage all facets of the business to include sales, fitness and gym operationsOversee sales process and systemsManage, monitor and evaluate the performance of all gym-related managersHire, train and schedule all gym-level staffDelegate, monitor, and evaluate specifically assigned responsibilities of sales teamProvide and maintain the highest level of customer service through personal actions and development of staffFacilitate and monitor company-wide initiativesProvide effective decision making regarding customer service issuesEnsure facility is clean and operationally soundPlan and promote special events for the gym, monthly, to drive member engagement, using corporate marketing as neededResponsible for managing janitorial and office supplies, printing and forms and small equipmentResponsible for taking walk-in guests to deliver results in dues, meet expectations around personal productionEnsure compliance throughout the gym Qualifications & Requirements:Three years of related management experienceUnderstanding of performance metrics including P, revenue, budgeting, inventory, payroll, labor management and facilities maintenance.Strong sales and customer service skills with proven resultsBachelor's degree in business or related field preferred

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