The Property Tax-Aide program is a startup that assists low-income adults in accessing millions of dollars of property tax relief. The program had grown over the last three years and to date has served over 25,000 people with a projected refund total over $10 million.The Advisor will need to be good with building processes while being flexible, collaborative, and collegial to help build and scale the program and program tools.Responsibilities:* Reporting to the Property Tax-Aide Program Manager and working with other business units within the Foundation, the Program Advisor will provide program administration support to entire Property Tax-Aide team to meet program goals and deadlines* Work with Property Tax-Aide Partnerships Managers to maintain and update customer relationship management system* Assist Property Tax-Aide Partnerships Managers with onboarding/offboarding of partners* Develop and update copy and/or assets for Property Tax-Aide website and various marketing needs* Update and review program supplementals and criteria information with Property Tax-Aide subject matter expert and Partnerships Managers* Work closely with Property Tax-Aide and Communications and Marketing teams to track marketing deliverables to ensure completion* Develop and update program training and administration materials* Assist with development and updating of program reports* Assist with streamlining internal operating procedures* Other duties as assigned.An ideal candidate should have some of the following characteristics:* Entrepreneurial-minded problem solver and self-starter* Entrepreneurial experience scaling products* Comfortable working in a fast-paced and start-up like environment* Strong attention to detail* Product or service marketing experience* Project management experience* Experience with Salesforce preferred, but not required* Experience working with low- and moderate-income communities preferred* Excellent communicator with solid written and verbal presentation skills* Ability to manage multiple priorities and in a fast-paced, dynamic and ambiguous environment* Ability to influence multiple stakeholders without direct authority.* Passion for working with vulnerable or underserved populations* Minimum bachelor's degree with 3-5 years of working experience in private or social sectorReporting and team structure:* Report to Property Tax-Aide Program Manager and collaborate with Property Tax-Aide team, Tax-Aide team, Communications and Marketing team* Work closely with Property Tax-Aide core team (5-6 team members)