Program Coordinator

Callahan & Associates
Washington, DC
Jan 22, 2022
Jan 29, 2022
Program Manager
Full Time
Callahan & Associates, Inc. is an employee-owned firm focused on improving the credit union industry through leading research, analytics, networking, consulting, along with investment solutions via our partner, the Trust for Credit Unions (TCU). For more than 30 years, our team has been at the leading edge of credit union issues and innovations.Callahan Financial Services (CFS) is a wholly owned subsidiary of Callahan & Associates. CFS is a registered broker dealer and a distributor of the Trust for Credit Union mutual funds which currently holds $5 billion in assets and has been the leading mutual fund option for credit unions for 30+ years.If you are looking to join an entrepreneurial, fast-paced company that encourages and rewards excellence, then come join the Callahan team. This position will be based in the heart of Washington, DC, where Callahan's newly renovated headquarters offers a dynamic work environment which lends itself to team-wide collaboration, as well as flex space for buckling down and working in solitude! We have a highly engaged workforce in a business casual dress environment.Five Reasons Why You Want To Work With UsYou want to work with a team that is competent, confident, passionate, and focused on achieving big goals.You want to work on a product and deliver services that have the potential to help millions of people.You want to have a voice and employee ownership.You want to be part of a fun and healthy work culture.You want to work at a company that will provide an opportunity to get you to the next level of your career.Read the position description below to see if you fit the bill.Position SummaryThis position will play an integral role in overall project administration, reporting, and driving efficiencies that allow us to enhance the quality of relationships with our partners.Essential FunctionsManage relationships with clients, partners, and vendors through scheduling, documentation, database management, communications logs, research, etc.Create and maintain reports for management, operations, and compliance purposesCommunicate with various stakeholders and support the development of program initiativesConduct client database management and ongoing verification of client contact informationMaintain websites through posts, blogs, calendar management, and oversight of visitor interactionCurate and maintain various project archivesCoordinate the development of user manuals, training materials, and other documents as neededDocument meetings to clarify individuals' requirements and tasksDevelop slide decks and other product deliverables to be used by senior managementCoordinate appointments and schedule calls and events for senior management through comprehensive calendar organizationAssist in marketing and communication plan executionSupport with logistical preparation for various collaborative events, including in-person events, virtual events, and webinarsManage contracting and invoicing for business unit fulfillmentServe as a liaison between our team, clients, and vendorsTravelSome out-of-area and overnight travel is expectedRequired Education and Experience1-3 years of relevant professional experienceClear and effective communication strategies including writing, proofreading, and speakingAbility to solve problems under pressure and tight timelinesExperience working with senior management and demonstrated support through upward managementAbility to manage multiple projects and deadlinesSuperior organizational and time management skillsAttention to detail, adherence to high quality product expectations, consistency in document preparation and presentationEagerness to learn and assume responsibility; seek out and accept increased responsibility; proactively work to improve all internal processesProficiency in Microsoft Office Suite (Word, Access, Excel, PowerPoint)

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