Duties

As a Human Resources Assistant, you will provide clerical and technical support for processing a full range of staffing and position classification actions. Such support is rendered to Human Resources Specialists in the immediate office, but assistance may also be rendered to field representatives, employees, management officials or the general public.

Being a CG civilian makes you a valuable member of the CG team. Some of the typical work assignments include:

• Pocessing a variety of general personnel actions.
• Providing information to customers on general human resources topics such as benefits, pay, leave, personnel records, and application for federal employment.
• Researching and applying applicable laws and regulations in order to provide advice and guidance to customers.
• Conducting new employee orientation and ensuring all associated paperwork and actions are forwarded and processed in accordance with applicable Office of Personnel Management, rules and regulations.
• Using office automation systems to input, update, or retrieve information; i.e. NFC, Empower, EPIC, e-OPF and e-verify.

Requirements

Conditions of Employment

• U.S. Citizenship is required.
• Males born after 12/31/1959 must be registered for Selective Service.
• This position requires a Public Trust Investigation.

All qualification requirements must be met by the closing date of the announcement.

As required by Executive Order 14043 and guidance issued by the Safer Federal Workforce Taskforce, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to provide information on your vaccination status and will be required to submit documentation of proof of vaccination, or seek a medical or religious exemption to the requirements of E.O. 14043.

Qualifications

Grade 5: Qualifying experience for the GS-5 level includes one (1) year of specialized experience equivalent to the GS-4 level. Specialized experience includes: Maintaining employee personnel records in compliance with rules, regulations and established procedures; researching, documenting, and resolving a number of personnel requests using an automated personnel system; ensuring required documentation is accounted for and properly documented; performing quality assurance reviews on personnel records; correcting errors and providing guidance and alternative solutions to problems.

OR a full four years of progressive, successfully completed education above the high school level in any field for which high school graduation or the equivalent is a prerequisite may be used to meet the qualification requirements for GS-5. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university.

OR a combination of experience (less than 1 year of specialized experience as described above) and post high school education beyond the second year which combined meet the education and experience requirements or combination of education and experience.

Grade 6: Qualifying experience for the GS-6 level includes one (1) year of specialized experience equivalent to the GS-5 level. Specialized experience includes: Performing limited technical projects; with oversight providing benefits services to employees, with oversight providing benefit counseling to managers, employees, and family members, and answering benefit and payroll questions; and providing staffing and classification support.

OR applicants may substitute successful completion of 1/2 year of appropriate graduate level education (9 semester hours, 13.5 quarter hours or the equivalent) in a field of study directly related to the work of the position to be filled for the required one year of specialized experience. Graduate education may be credited only when it is clearly directly related to the work of the position to be filled and equipped the applicant with the knowledge, skills and abilities to perform successfully the duties of the position.

OR a combination of appropriate specialized experience (as described above) and graduate education (as described above) may be used to meet the qualification requirements.

Grade 7: Qualifying experience for the GS-7 level includes one (1) year of specialized experience equivalent to the GS-6 level.
Specialized experience includes: Serving as a source of expertise for new or lower graded assistants; examining complex pay situations or problems and researching and applying applicable laws and regulations; providing clerical and technical support for processing a full range of staffing and position classification actions.

OR applicants may substitute successful completion of 1 year of appropriate graduate level education (18 semester hours, 27 quarter hours, or the equivalent) in a field of study directly related to the work of the position to be filled for the required one year of specialized experience. Graduate education may be credited only when it is clearly directly related to the work of the position to be filled and equipped the applicant with the knowledge, skills and abilities to perform successfully the duties of the position.

OR a combination of appropriate specialized experience (as described above) and graduate education (as described above) that is beyond the first 1/2 year of progressive graduate study may be used to meet the qualification requirements.

COMBINING EDUCATION AND EXPERIENCE: Combinations of successfully completed education and experience may be used to meet the total qualification requirements for GS-5 only. The total of the 2 percentages must equal at least 100%. Generally, one full academic year of study is equivalent to 30 semester hours or 45 quarter hours or 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the required experience. Once you have met this aspect of the requirement (i.e., 60 semester hours), then each additional 30 semester hours may be converted to 6 months of the required experience.

In addition to meeting experience or education requirements, applicants for these positions must show possession of a typing speed of 40 words per minute. Applicants may meet this requirement by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years.

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here

Additional information

Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. Certain responses on the form could pose a problem with suitability for employment determinations. If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment.

DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities at click here

Recruitment incentives may be authorized.

If selection is made below the full performance level, the incumbent may be promoted up to the target grade without further competition, if all legal and regulatory requirements are met and when recommended by the supervisor. However, promotion to the full performance level is not guaranteed and is dependent on successful performance at the lower grade level(s).

All Federal employees are required to have Federal salary payments made by direct deposit.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans , Peace Corps / VISTA volunteers , and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued.

If you need a reasonable accommodation for the application and hiring process, please contact 410-636-7287. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation