Assistant Sales Manager
Business AreaAt Empire Today, the Sales team is responsible for delivering an outstanding shop-at-home experience for our customers, bringing a variety of products and, more importantly, expertise, directly to the place where the flooring will be installed, helping our customers choose the right product for their needs in a way traditional flooring stores can t. Our Sales Organization must therefore effectively on-board, develop, and support our sales contractors to the highest professional level and ensure that every customer is given the best possible experience. Role ResponsibilitiesReporting to the Sales Manager, the Assistant Sales Manager is a key member of the sales management team and has significant responsibility for the market s sales function and sales performance. The Assistant Sales Manager oversees, coaches, and drives the sales force to ensure achievement of revenue and growth plan for the market. (S)he is a key contributor in the development and delivery of the market s daily, weekly, monthly, and annual Sales Plan, and is responsible for all activities related to Empire s sales activities in the market and for ensuring that Empire Today s customers receive a superior sales experience while finding the right product for their home or business.The Assistant Sales Manager s duties include:Deliver the businessBeat the market s sales plan to over-deliver the market s revenue plan at acceptable margin levelsDeliver outstanding customer experiences 100% of the time. Address and resolve any customer issues related to sales appointmentsManage sales rep schedules and allocate appointmentsField phone calls from sales reps and help mentor, coach and facilitate their ability to close new ordersProvide daily and weekly motivation and support to sales repsPlan and deliver weekly educational and hot topic meetings with all sales contractorsMonitor and track key sales metrics; recommend and take actions to improve or further extendParticipate in sales and management meetings as scheduledDevelop the businessForecast and deliver on monthly sales goalsForecast staffing needs and work with sales recruiters to recruit and hire new sales repsmeet with and assess new sales rep contractorsSupport Empire s sales education program for newly hired sales repsProvide performance opportunities to sales repsComplete in-field ride-along assessments with sales reps to help improve their performanceQualificationsThe successful candidate will possess:At least 1 year of demonstrably-successful experience in sales management with at least some background in direct to consumer, in-home, or direct sales or sales managementSales or sales management experience in the flooring or home improvement industries preferred, ideally at mid- to high-price points and with financing involvedSales or sales management experience in first-call close settings3+ years demonstrably-successful performance as a quota ed sales person in consumer-facing salesStrong customer service orientation and experienceExcellent communication skills and the ability to persuade othersStrong skills in using MS Office (Excel, Word, Outlook, PowerPoint) and handheld tabletsA high degree of organization, accuracy and attention to detailAbility and willingness to work extended hours and weekendsHigh School Diploma or GED; 2 year degree or equivalent preferredReliable transportation, valid driver's license, and verifiable auto insurance required.BenefitsEmployees are eligible for numerous benefits including:Quick enrollment into our benefit plans. Eligibility is first of the month following just two weeks of employment.A premium 401K Investment Plan, with the company matching your amount invested dollar for dollar up to 4% with no vesting. Find another Company that can beat that!Medical Insurance with several plan options and a Health Savings Account to meet you and your family s health needs.Prescription Drug CoverageDental Insurance Twice a year visits at no cost.Vision Insurance with materials coverageFlexible Spending Accounts for Medical & Dependent CareWellness Program A best in class program offering substantial awards payable right on your paycheckBasic Life Insurance and AD&DShort Term Disability CoverageLong Term Disability CoverageEmployee Assistance ProgramPaid Holidays including Floating HolidaysPaid Time Off (PTO) that grows with years of serviceEmpire Perks An employee discount purchasing program offering you great savings on the things you want.The company conducts a background check and drug screen for all new hires.About EMPIRE TODAYEmpire Today has been a leading provider of installed home improvements for 60 years. Empire offers the largest in-stock selection of flooring in the United States. Convenience, quality, and selection make Empire stand out. With Empire Today, homeowners and business customers can get quality Carpet, Hardwood, Laminate, Tile, Vinyl Flooring, and Window Treatments from top brands they know and trust. And because Empire warehouses thousands of products, customers can get the right product, professionally installed when they need it, as soon as the next day.Empire was founded in 1959 and provides service to more than 70 metropolitan areas in the United States. With more than three million satisfied customers, Empire Today is dedicated to its mission of Making Beautiful New Floors Easy.Empire Today is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.By Submitting your resume and application information, you authorize Empire Today to transmit and store your information in the Empire Today group companies world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. By pressing apply and providing your telephone number and email address, you authorize Empire Today to contact you by email or telephone at the wireless or landline phone number provided using automated phone technology and/or text messaging. Message and data charges may apply. You may revoke consent at any time.