Front Desk Receptionist/Customer Service
- Employer
- WDC
- Location
- Fredericksburg, VA
- Closing date
- Jan 28, 2022
View more
- Industry
- Other
- Function
- Administrative, Customer Service
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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Front Desk Receptionist Full Job Description:We are looking for a receptionist in Fredericksburg, VA 22405 to assist our office team by providing a high level of patient care and satisfaction while operating in a team-based environment. All aspects of the job require an exceptional level of customer service and communication skills. This is a full-time opening.ResponsibilitiesDocuments dental care services by posting in patient records using EagleSoftMaintains patient privacy and confidence by abiding with HIPAA guidelinesContributes to team effort by accomplishing related results as neededCheck Voicemail and EmailVerify all insuranceConfirm appointments, fill openings that come up throughout the dayWork hygiene recall and unscheduled treatment reportsScan all documents into patients chartSchedule patient's future appointmentsPresent treatment plans and schedule pending treatmentWork on appeals/issue EOB's, follow up on outstanding claimsWork on Accounts Receivable by mailing statements and calling patients with balancesExperience:Dental receptionist: 2 years (Preferred)Education:High school or equivalent (Preferred)QualificationsCommunication skillsCustomer serviceEaglesoft (Preferred)Insurance verificationDocumentation reviewHigh school diploma or GEDJob Type: Full-timeBenefits:401(k)Paid time offSchedule:8 hour shiftMonday to FridayEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Medical terminology: 1 year (Preferred)Computer skills: 1 year (Preferred)Work Location: One location
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