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This job has expired

Call Center - Dispatcher

Employer
Blue Dot Heating, Air Conditioning
Location
Forest Hill, MD
Closing date
Jan 28, 2022

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
OverviewBlue Dot Services of Maryland is seeking an experienced Dispatcher to help coordinate our large team of service professionals as they navigate customer needs across Maryland. ResponsibilitiesSchedule - Full Time Position. Must be flexible to work rotating shifts between the hours of 7:00am - 7:00pm, with rotating weekends, Saturday and possibly Sunday.The strong multi-tasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, this professional will provide feedback to customers regarding service queries, and make outbound calls to customers to schedule appointments for maintenance agreements.What Blue Dot can offer YOU;Great hourly pay and opportunity for professional GROWTHYear round work at a company with a NATIONAL presence!Medical, Dental and Vision Insurance optionsCompany-paid HealthiestYou.com subscription - Teledoc service401(K) with company matchLife insurance, short term and long term disability and MOREFlexible Spending AccountPaid Time Off & HolidaysQualificationsMinimum of two years of Call Center DISPATCH experience.Multi-line phone system experience is required. Must have a GREAT phone presence, customer service oriented attitude and share our passion for exceptional service! STRONG knowledge of the local area to best assist our technician's navigation needs. All candidates are required to pass a drug screening and background check prior to hire.Blue Dot is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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