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This job has expired

Customer Service Representative

Employer
Robert Half Office Team
Location
Columbia, MD
Closing date
Jan 28, 2022

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
Description Customer Service Representatives will be preferred for this position via Robert Half if they love building solid customer relationships. Articulate and highly-skilled candidates could find an excellent career opportunity in this Customer Service Representative position. This Customer Service Representative position is based in the Columbia, Maryland region and is a short-term contract / contract / contract / temporary employment opportunity. If you thrive in a dynamic, rapidly-changing call center, this job could be for you.Responsibilities- Give exceptional customer service in a timely fashion- Handle incoming telephone calls- Field and send written business correspondence- Be a part of business development by by actively cross-selling and referring customers Requirements - Knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly- Strong problem solving and analytical skills- Experience performing extensive research to resolve complex customer inquiries- 1+ years of past relevant experience- Customer service and office administrative skills- Strong communication and interpersonal skills (verbal, written, and listening)- A consistently positive approach to your work that is rooted in a businesslike professionalism- Inbound Outbound Calls experience desired- Ability to interact effectively with internal and external partners and clients/customers- Strong proficiency in Excel and other Microsoft Program skills- Ability to navigate multiple computer systems, applications, and utilize search tools to find informationIf you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for US job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

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