Description Are you looking for work via Robert Half in the Energy/Natural Resources field? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. Articulate, highly-skilled Customer Service Representatives will be interested in this position if they love building solid customer relationships. This Customer Service Representative position is based in the Fredericksburg, Virginia region and is a long-term contract / contract / contract / temporary employment opportunity.What you get to do every single day- Receive and send written business correspondence- Manage and place incoming telephone calls- Give exceptional customer service in a timely fashion- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Proven computer skills- Microsoft Outlook experience- Comprehensive knowledge of customer service- Microsoft Excel experience required- Excellent problem solving skills in Microsoft Office applications- Strong communication and interpersonal skills (verbal, written, and listening)- Ability to recognize, evaluate, and resolve problems effectively- A consistently positive approach to your work that is rooted in a businesslike professionalism- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred- Comfort and confidence when interacting with internal and external partners and clients/customers- No stranger to performing extensive research to resolve complex customer inquiries - Proven knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly- Strong customer service and office administrative skillsIf you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for US job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .