Support and Tools - Software Engineering - Lead Associate

Fannie Mae
Vienna, VA
Jan 26, 2022
Jan 28, 2022
Full Time
Company DescriptionAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job DescriptionAs a valued colleague on our team, you will act as a team lead in the designing, producing, testing, or implementing software, technology, or processes, as well as lead processes for creating and maintaining IT architecture, large scale data stores, and cloud-based systems.THE IMPACT YOU WILL MAKE The Support and Tools - Software Engineering - Lead Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Independently determine the needs of the customer while identifying and resolving conflicting or complementary needs across customer groups.Applying advanced skill, knowledge and experience, design and develop software solutions to meet customer needs.Use a process-driven approach to leading design solutions.Implement new software technology and coordinate simultaneous implementation tasks across teams.May maintain or oversee the maintenance of existing software. QualificationsMinimum Required Experiences 4 yearsDesired ExperiencesBachelor degree or equivalent Skills Determining causes of operating errors and taking corrective actionExperience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomesSkilled in cloud technologies and cloud computingSkilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understandThe group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest versionExperience gathering accurate information to explain concepts and answer critical questionsThe group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.Expertise in service management concepts for networks and related standards such as ITIL practices or SDLCExpertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configurationThe group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologyExperience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphereThe group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BIThe group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systemsWorking with people with different functional expertise respectfully and cooperatively to work toward a common goalThe group of skills related to Operational Excellence including improving and overseeing operationsAbility to transform business processes using BPA, RPA, or other technology-enabled automationAbility to frame ideas as systems and analyzing the inputs, outputs, and processThe group of skills related to Programming including coding, debugging, and using relevant programming languagesAdept at managing project plans, resources, and people to ensure successful project completionSkilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational informationSkilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRSThe group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictTools Skilled in SQLSkilled in ServiceNow to manage digital workflowsSkilled in HTMLSkilled in JSONSkilled in JavaScriptExperience using Salesforce CRMSkilled in JavaSkilled in Oracle PL SQLSkilled in TableauSkilled in XMLSkilled in JenkinsExperience using APIs for developing or programming softwareSkilled in Amazon Web Services (AWS) offerings, development, and networking platformsSkilled in using Cucumber for supporting Behavior Driven Development (BDD)Experience running, monitoring, and updating LMSExperience using BitBucketSkilled in CSSSkilled in DockerExperience using JIRASkilled in using Selenium for testingSkilled in using UNIXSkilled in Excel Additional InformationThe future is what you make it to be. Discover compelling opportunities at Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at

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