At Xpress Global Systems (XGS), we are Delivering a World of Difference, One Truck Load at a Time. We are looking for hardworking, intelligent people with a relentless dedication to safety, quality, and customer service.The Regional Director of Operations (Northeast), under the leadership of the VP of Operations, has the ultimate accountability for all operational/financial execution for an assigned region of the country for a transportation and distribution organization. In this role, the Director will have oversight over multi-site terminal operations and for exceeding customer expectations in service for an account and/or regional customer base. The Regional Director has responsibility for managing KPI, Safety, and Customer Service for the assigned area of responsibility. Northeast Service Centers include Baltimore, MD, Allentown, PA, Clinton, MA, Pittsburgh, PA, Rochester, NY, and Youngstown, OH. What you'll be doing at XGS Develop and manage expectations of team resources to exceed financial, operational & leadership goals and objectives.Ensure business remains focused on customer requirements and operational performance, and the talent to support this ongoing effort is in place.Influence customers to identify/assess opportunities, negotiate contracts/rates and partner with Development Teams to maximize opportunistic business pursuits.Serve as a point of contact for the Director as they assign operational concerns for the Customer(s), reinforcing clarity and continuity.Managing the business, ensuring contracts and renewal negotiations are modelled correctly can be executed and are profitableEmploy operational process leadership role, where appropriate.Visit sites to ensure presence and coverage, apply similar discipline and SOPs, as assigned by the Director.Ensure that the region is properly staffed through labor planning strategiesResponsible for key manager development-succession planning.Ensure corporate policy and regulatory initiatives toward associates are consistently applied.Drive corporate initiatives to make certain they are consistently applied.Ensure the transfer of best practices throughout the area of responsibility.Achieve agreed budget, revenue, profit (P&L) for the area of responsibility.Ensure compliance to all accounting, operational, regulatory and administrative policies and procedures.Collaborate with Process Improvement to manage Trend and Impact analysis of service levels to ensure that performance metrics meet customer and (Balanced Scorecard) contractual requirementsParticipate and or lead the performance management and planning of regional leadership initiatives to include: space, equipment, labor, safety, quality, systems, etc.Ensure resource management / equipment planning processes are properly defined, deployed and measured.Drive an operational performance agenda with a focus on KPI, Safety, Quality and ServiceProjects as assigned.Conduct warehouse inventory to reconcile inventory to accurate levels.We are looking for ideal candidates with Ability to travel extensively Minimum of 5 years related warehouse management, preferably in 3PL, Distribution or LTL Operations. At least 7-10 years of Transportation industry experience overall required Management or project management experience preferred.Bachelor's degree in Transportation Logistics, Business, Operations , Finance, Inventory Control, or related area, or equivalent education and work experience.Demonstrated proficiency using PC spreadsheet, word processing and database management applications (eg, MS Access, Excel and Word). Ability to write system queries and pull reports for analysis.Effective verbal, written and interpersonal communication skills. Demonstrated analytical, business planning and problem solving skills.Ability to identify issues, requirements and opportunities for improvement.Ability to multi-task, work under pressure and meet deadlines with minimal supervisionAbility to travel at least 50% of the time.The Regional Operations Directory will also Consistently maintain excellent personal attendance recordsFrequently lift objects weighing up to 25 poundsClimb stairsSit for long periods of timeOccasionally stoop, kneel or crouchUse hands and arms to reach for, grasp and manipulate objectManual dexterity to operate a computer and other office machinesCorrectable vision and hearingClear and understandable speaking voice for the purposes of telephone communicationThe XGS working environment is Most work is conducted in a comfortable office environment but exposure to site conditions may also occur. Personal protective equipment must be worn in all areas as required. Although the work usually is not considered inherently dangerous, must be careful while performing onsite services.This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. XGS reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment. Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveProfessional development assistanceReferral programRelocation assistanceRetirement planTuition reimbursementVision insuranceSchedule:Monday to FridaySupplemental Pay:Bonus payApplication Question(s):TO BE CONSIDERED, YOU MUST ANSWER: What are your salary expectations/requirements for this role? (An appropriate answer will provide an exact salary or range. Please refrain from answering with "negotiable" or something similar.)This role will cover our No (service centers), and can be located out of Tunnel Hill, GA, Charlotte, NC or Lakeland, FL. Are you able to make the commute to one of these areas?Education:Bachelor's (Preferred)Experience:leading and directing teams: 1 year (Preferred)AS400: 1 year (Preferred)Forklift: 1 year (Preferred)high level operations management: 1 year (Preferred)Transportation / Warehousing: 1 year (Preferred)LTL (less than truckload): 1 year (Preferred)Willingness to travel:50% (Preferred)Work Location: One location