Marketing & Leasing Manager

Wesley Property Management Company
Alexandria, VA
Jan 26, 2022
Jan 28, 2022
Full Time
Company Overview Wesley Housing is a nonprofit community housing developer whose mission is to develop, own, operate, preserve, and maintain affordable housing and sustain quality communities for low- and moderate-income families and individuals across the Washington, DC region. The heart and soul of Wesley Housing's mission lies in our commitment to combine affordable housing with?family programs and supportive services?to foster positive development and self-sufficiency for all adults, children, and families. Wesley Housing's headquarters are located in Alexandria, VA (Fairfax County).?Our apartment communities are located throughout the Washington, DC metro region.To find out more about Wesley Housing, check out our website at https://wesleyhousing.orgJob Summary This position will perform day-to-day marketing and leasing operations. Primary focus will be newly renovated and newly opening properties, with a secondary goal of providing consultation and direct support to community managers at existing properties with high vacancy rates. Responsibilities include generating traffic, leasing apartments, qualifying prospects, preparing lease documents, completing move-in procedures and providing exceptionally friendly customer service.Essential Functions Display a high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contactsEstablish rapport with future residents and all visitorsAnswer incoming sales calls, emails and online inquiriesFollow up on leads for potential renters by phone or in writing within 48 hours of visitMeet potential renters and provide a guided tour, showing units and amenitiesProvide information regarding specific communities as well as services offered with the goal of generating leases for the sitesDeliver and optimize one-on-one and group presentations, making use of marketing and event collateral such as balloons, signage, flags, brochures, etc.Consistently practice effective leasing and closing techniquesThoroughly complete all guest cards and log all activity and relevant notes into company provided databases (One Site) in a timely and accurate mannerAssist and complete lease applications and verifications. Notify prospects of results using property standards and regulationsPerform background checks, credit checks and other responsibilities to see if prospective renters are qualified. Use knowledge of federal regulations and company policy to ensure practices follow sound compliance guidelines.Inspect models and market ready vacancies daily and prior to move inCoordinate with Community Manager to fully and quickly resolve any maintenance issues in vacant unitsMeet move-in timelines and goals - for example tax credit required lease-up deadlinesPrepare move-in packages and conduct new resident orientations including walk-through of unit and communityCollect first rent payments, security deposits and application feesKeep prospective residents informed of any changes to rental agreements or upcoming property issuesInitiate and participate in outreach activitiesIn collaboration with External Relations, monitor and maintain leasing portal and webpage related to advertising and availabilityStay up to date with all promotions/leasing incentives.Conduct market surveys on comparable communities and maintain awareness of local market conditions and trendsParticipate in resident retention and renewal programsAdhere to all fair housing lawsPerform other duties as assignedRequired Knowledge, Skills, Abilities Minimum of 2 years' experience in property management and tax credit programMinimum of 2 years' leasing experience including lease-up of multifamily communitiesExperience in lease-up of a property undergoing renovation or construction Experience interpreting state and federal policy procedures and standardsAdvanced oral and written communication and public relations skillsExcellent customer service and phone mannersExcellent understanding of sales and marketing conceptsProficient with Microsoft Office suite including Outlook, Word, and ExcelProficient with property management software (Realpage products)Able to work on several projects simultaneously, maintaining timeliness and accuracyAble to work independently, anticipate problems, and implement effective solutionsAdaptable and able to work in a fast-paced environmentAttention to detail with strong organizational skillsAble to work a flexible schedule including some evenings and weekendsSolid understanding of federal, state and local rental regulations and complianceEducation, Certifications/ Licenses High school diploma, GED or equivalent.Relevant certifications for property management and affordable housing programs are helpful. Examples include the LIHTC, HCCP or SHCM Certification as well as COS, CAM and/or Apartment Residential Manager (ARM) certifications.Physical Job Requirements Able to remain in a stationary (standing and seated) position up to half the timeMay need to move about the office(s) and surrounding residential community more than half the timeAble to operate a motor vehicleMust have a driver's license and personal vehicle insuranceMay need to kneel, crawl, or crouch down less than half the timeMust be able to regularly maneuver (lift, move, carry, slide, etc.) 15 - 30 poundsAble to operate equipment/machinery that requires the constant use of hands/fingers/wrists (ex.'s: typing, filing, etc.) more than half the timeAble to spend more than half the time viewing computer monitorsThis role is exposed to outdoor weather conditions, and non-climate-controlled workspace (s) less than half the timeThis role must be able to identify and distinguish between colors less than half the timeTravel Requirements . Requires local travel between Wesley sites in Washington, DC and Northern Virginia 50% to 75% of the timeWesley Housing has a mandatory COVID-19 vaccination policy.All employees are required to be vaccinated against COVID-19 unless they have been approved for a medical or religious exemption.Job Type: Full-timePay: $80,000.00 - $90,000.00 per yearBenefits:401(k)Dental insuranceEmployee assistance programHealth insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to FridaySupplemental Pay:Commission payCOVID-19 considerations:We have extensive protocols in place to help with resident and employee safety. This includes the wearing of masks indoors, desk shields, maintaining social distancing and controlling meeting size, and enhanced cleaning protocols.Work Location: Multiple Locations

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