Desktop Support Analyst

Robert Half
Fairfax, VA
Jan 26, 2022
Jan 28, 2022
Full Time
Candidates with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users will be excited about Robert Half'Microsoft Desktop Support Technician role. We're looking for self-starters with strong problem-solving skills and a passion for working in an innovative environment. Located in the Fairfax, Virginia, area, this Desktop Support Analyst role is long-term contract / temporary in nature.What you get to do every dayCreate records of daily data communication transactions, issues and remedial actions taken or installation activitiesSolve computer problems, and implement appropriate action/solutionsSupply computer desktop support in accordance with established policies and proceduresAdminister support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problemsMeet regularly and effectively with ticket submittersMaintain, analyze, and fix computer systems, hardware, printers, and computer peripheralsMatch hardware repairs with the appropriate vendors5+ years of desktop support or other related experienceDeep understanding of Microsoft Office 365Azure Active Directory experience highly desiredFoundational knowledge in Active DirectoryMicrosoft Windows experience desiredCommand of Microsoft Office 365Ability to write reports, business correspondence, user instructions, and procedure manualsTechnology Doesn't Change the World, People Do.(R)Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4429. All applicants applying for US job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information. (C) 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use .