Financial Systems Support - TS/SCI

Employer
Tallon Recruiting and Staffing
Location
Reston, VA
Posted
Jan 26, 2022
Closes
Jan 28, 2022
Ref
333415044
Hours
Full Time
We are recruiting for a Customer Support Analyst with federal financials experience to support a help desk environment. Qualified candidates should have experience with federal financial and/or federal accounting systems and knowledge of government contracts and acquisition processes. This position requires the ability to provide support, analysis, research, and advice for complex problems and processes. This position works on-site with a blended government and contractor staff. Current security clearance credentials are required for consideration. This opportunity is ideal for budget analysts and program analysts with federal financial program experience looking to transition to a new role!! Current TS/SCI clearance holders have the opportunity to obtain a CI poly Role and responsibilities: Support a customer service help desk environment and provide timely on-site customer support for users Provide end-user support and interface management for federal financial systems and transaction processing Develop queries and troubleshoot issues Support training modules related to the Financial Accounting System, Defense Travel System (DTS), and Government Purchasing Card (GPC) processes Collaborate with the financial Accounting System vendor or work independently to troubleshoot complex problems for the customer Develop Standard Operating Procedures (SOPs) that documents processes related to the financial system Work closely with the GPC program manager to support end of fiscal year activities and monthly reconciliation of GPC accounts. Requirements: US citizenship Current TS/SCI security clearance with CI polygraph; will consider current TS/SCI eligible for CI polygraph Experience providing Tier 2-3 Help Desk/Service Desk support or related program analyst experience that is transferrable to a help desk environment Outstanding customer service skills with the ability to multi-task in a fast paced environment Functional experience with PeopleSoft Financials or other Government Financial Accounting System Experience in more than one of these modules: PO, AP, GL, KK, AR, BI, AM, PC, CA Knowledge in the DTS transaction processes is a plus Experience using a management system for tracking contracts and acquisitions activities Ability to lead testing initiatives for releases as needed Ability to document system processes, as needed Effective written and verbal communication skills to succeed in a blended government and contractor environment #CJ #CB *MON #IND