Sr. Manager, Platform Risk Strategy

Capital One
McLean, Virginia
Jan 26, 2022
Feb 17, 2022
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Sr. Manager, Platform Risk Strategy

Risk Senior Managers at Capital One are highly motivated Risk and process management professionals with excellent analytical, organizational, risk management, project management, and communication skills. These skills allow us to gain insights, and act as a change agent to influence our business partners. As Capital One evolves to meet the ever-changing technology landscape, so do our risk managers. A successful Senior Risk Manager operates from a foundation of knowledge about the Line of Business with whom they are working, laws / regulations, processes and associated controls, and good risk management practices. They are forward thinking, quick to adapt, and technologically adept. Senior Risk Managers have a broad level of exposure across the lines of business and have the opportunity to work with the business to create and implement innovative solutions to appropriately manage risks within Enterprise Services. The demands and high-visibility nature of this position require an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. This role works closely with senior leaders in Enterprise Services Risk and key stakeholders across the company to strategically approach Platform Risk Management.

We are looking for a hard-working candidate who loves diving into white space and is highly organized to work within ES Risk and across the Enterprise Platform Imperative to drive strategic planning efforts and workstream support. You will work directly with risk, product, and tech teams to identify scope and coordinate delivery as well as own communications to stakeholders around program status and requirements. Your job will include creating risk frameworks to guide and coordinate platform delivery across the full set of lifecycle processes of a platform.

Here's what we're looking for in an ideal teammate:
  • You are a critical thinker who seeks to understand the business, its processes, risks and control environment.
  • You create energy and an environment that fosters trust, collaboration, and belonging.
  • You possess a relentless focus on quality and timeliness.
  • You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
  • You develop influential relationships based upon shared risk objectives.
  • You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of the team.

Key responsibilities include:
  • Develop and deliver senior level risk management reporting and communications
  • Collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve strategic objectives
  • Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups
  • Lead intent alignment conversations with risk, tech, and product stakeholders
  • Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices.
  • Support direction, manage expectations, and may support/lead cross-functional teams through various initiatives, including oversight of third party resources.
  • Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable.
  • Coordinate internal resources, stakeholders, and dependencies for the flawless delivery of a sophisticated set of deliverables to market on time
  • Maintain comprehensive project documentation and dashboards

If this type of work excites you, we want you!

  • Basic Qualifications:
    • Bachelors Degree or Military Experience
    • At least 6 years of experience in Risk Process or Project Management
    • At least 6 years of experience managing results through coordination with key stakeholders and internal business partners

  • Preferred Qualifications:
    • 7+ years of experience in project or process management
    • 5+ years of experience in responding to and interacting with internal audit and/or regulatory agencies
    • Agile or Design Thinking experience
    • Experience working in the financial services industry
    • Experience with Governance, Risk, and Compliance software tools
    • Experience in controls development, controls management, and reporting activities
    • Strong relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver
    • Strong communication skills, including an ability to effectively explain legal and compliance requirements to a non-legal audience
    • Ability to adapt to the changing circumstances of a fast-paced technology company and changing regulatory environment

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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