Retail Receiving Support Associate, Wheaton Plaza - Full Time

Employer
Macy's
Location
Silver Spring, MD
Posted
Jan 25, 2022
Closes
Jan 27, 2022
Ref
329702621
Industry
Retail
Hours
Full Time
Immediate Openings - Start Right Away!Competitive Hourly RatesColleague Weekend Bonus Program - earn up to $2.00 more an hour!Schedules to meet your availability!Unlimited $250 Referral Bonus OpportunityEmployee Discount at Macy's AND BloomingdalesOpportunities for permanent positionsAbout:Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers.Store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.Job Overview:The Receiving Associate, also known as a Back of House Associate, is responsible for driving a great shopping experience for our in-store and omni channel customer through completing all functions related to the receipt and processing of merchandise entering and leaving the building as well as the upkeep of merchandise within the store and maintaining the stockroom. Duties include but are not limited to receiving activities, packing and shipping, fulfillment picking, and other duties as assigned.Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.Essential Functions:Unpack merchandise from vendor boxes and remove merchandise from plastic bags and packagingHang or fold merchandise and place on racks to be taken to the selling floorComplete all processing and receiving activities in accordance with productivity standards timelinesDuring peak times, complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customersLearn and apply packing policies & techniques to ensure every customer receives his/her package in good conditionProcess shippable returns and abandoned in store pickup orderDuring peak times, conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customerMonitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) ordersPick Not Found merchandise to improve fill rate as business needs requireExpedite aged orders to improve the Speed-to Ship to our customers. Provide an exceptional customer experience by ensuring the customer is always the priorityParticipate in stockroom maintenance, organization, and housekeepingAssist in replenishment of stock onto the sales floorAssist in inventory process and markdown processRegular, dependable attendance and punctualityAssist the Merchandise Team in the movement of fixtures and merchandise for new product, season changes, and clearance setQualifications and Competencies:No Education or Experience RequiredStrong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.Resourceful and able to adapt quickly to changing prioritiesResourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing prioritiesAbility to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidaysPhysical Requirements:Position requires prolonged periods of standing/walking around store or departmentMay involve reaching, crouching, kneeling, stooping, color vision and climbing laddersFrequent use of computers and other technology necessary to perform job duties, including handheld electronic equipmentFrequently lift/move up to 50lbsCandidates in Colorado: Click here for Pay Range and here to learn about Benefits.Candidates in Connecticut: Click here for Pay RangeCandidates in Nevada: Click here for Pay RangeSTORES00