Specialist / Manager Systems Engineering
RESPONSIBILITIES A Kforce client is seeking to hire a Specialist Manager Systems Engineering in Columbia, Maryland (MD). Responsibilities include Understand the current implementation of Jive Got Connect Design and configure Google Voice, to meet the school's business requirements, and with security best practices in mind Document the low-level design Document an operations runbook Procure and configure new numbers, queues, IVRs, etc. as needed for each school migrating to Google Voice Support the creation of training material for end users Provide training to end users REQUIREMENTS Deploying a cloud base telephony platform, working with other support teams, and operatingcreating run book Someone with a background in training, handover support background, and providing support of that hyper care period of run book handoff Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.