Customer Service Representative
- Employer
- Customer Service Solutions
- Location
- Mclean, VA
- Closing date
- Jan 27, 2022
View more
- Industry
- Other
- Function
- Customer Service
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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Title: Member Service RepresentativeLocation: Mclea, VA 22102Shift and Pay:5:30p-2a (Tu-Sa)11:30p-8a (Su-Th, M-F, Tu-Sa)9:30a-8p (F-M, 4x10)1:30p-12am (F-M 4x10)Contract Duration - 4 monthsPay $20.19 (10% differential for overnight hours - between 10pm and 6am)$300 Sign On BonusVaccine - vaccine required, may apply for health/religious exemption if applicableResponsibilities:Provide timely, accurate and efficient service to our customers via email and live chat.Verify member identification and follow verification procedures.Work with other members to troubleshoot verification issues and provide a working solution.Adapt to system updates and changes and provide tech support as needed.Take on additional ad hoc projects as needed.Job Types: Full-time, ContractSalary: $20.19 per hourSchedule:8 hour shiftAbility to commute/relocate:McLean, VA: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Work Location: One location
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