Customer Service Advisor/ Administrative Assistant

Employer
Capital Mechanical
Location
Sterling, VA
Posted
Jan 22, 2022
Closes
Jan 28, 2022
Ref
330412985
Industry
Other
Hours
Full Time
Capital Mechanical is a family owned Plumbing Company providing plumbing solutions for residential homes in the Northern Virginia, Richmond and West Virginia areas. We work with approximately 60 builders, and our goal is to provide homeowners with the best plumbing solutions and quality control in terms of materials used as well as work performed in every single home. Our company culture is very much casual, relaxed, friendly, yet everyone demonstrates a great work ethic and timely delivery of projects and services. We also believe in work life balance so please join our team to find out more!WHAT ARE WE LOOKING FOR?We are currently urgently looking for an Admin Assistant that would support the Service Manager with various tasks throughout the day. The potential candidate has to be responsible, committed, capable of learning and growing in his/her role. Since this is a new position we will be training the right person from the ground up.WHAT WILL YOUR DAY LOOK LIKE?Front line customer- focused positionManage incoming calls and identify and assess customers' needs A' . Residential appointment schedulingDispatching and communicating with our Service Tech's out in the field on a daily basis.Other duties as assigned.MINIMUM REQUIRMENTS: Ability to excel in a demanding, fast-paced environmentProficient with MS OfficeQuickBooks experience would be preferred, but not required (we will train the right candidate)WHAT DO WE OFFER YOU?An excellent supportive office staffHealth/dental/vision/life insuranceSupplemental Insurance- Accident401 KPaid vacation/ PTO / HolidaysCapital Mechanical provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.Inclusive of minority and disadvantaged groupsLGBTQ+ friendly workplaceAge-inclusiveJob Type: Full-timePay: $17.00 - $20.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location: Multiple Locations

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