Retail Store Manager

Employer
Premier Associates
Location
Bowie, MD
Posted
Jan 25, 2022
Closes
Jan 27, 2022
Ref
330884461
Industry
Other
Hours
Full Time
GREAT RETAIL BRAND -- 6 figure salary is in your sights!In addition we offer bonus opportunity of $25,000 to $45,000Bring us your great leadership skills, passion and personalityReceive all the benefits you can imagine (and more) for you and your family, including medical, dental and vision.Want to further your education? We will pay up to $5,250/year after you are employed for only 60 daysJoin an established, growing company with 100's of locations -- unlimited growth opportunityGet employee stock ownership starting day 1 - rack up savings without even thinking about itFamily-oriented culture, teamwork, special bond with our customersBasic Qualifications:Bachelor's Degree Strongly preferredPrior GM / Store Manager experience for 3+ years, or 1+ years as Area or District Manager at a convenience store, QSR or Fast Casual concept.Leadership experience required, leadership experience in a grocery store or food service environment.Flexible availability which may include all shifts, weekends, and holidays, based on business needsAccountable to meet or exceed key performance metric targets/projections, Experience selecting, training, performance management of staff, sales building, labor allocation & scheduling, managing expensesExperience analyzing results and trends from audits (internal and external) and taking the appropriate action to resolve/address issuesEnsure conditions across the store meet or exceed standards for safety, service, and overall operational efficiencyEnsure a positive shopping experience for all customers.Support the development of associates and store management team through appropriate talent management processesBuild relationships with community partners to connect the store with its community.Serve Safe CertificationProven and consistently demonstrated skills in the following:Exceptional Customer ServiceRelationship BuildingEffective CommunicationTrainingOpen to future relocation a plus.Job DescriptionThe General Manager / Store Manager is responsible for management of the entire store operation. The GM will lead the management team to ensure execution of organizational objectives, initiatives, and achievement of store and profit goals. Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. The GM is responsible for customer and associate satisfaction, brand standards, and profitability. The GM will select, develop and effectively lead a highly engaged teamPrincipal Duties:Accountable to meet or exceed key performance metric targets/projections; deliver budgeted merchandise gross profit by executing the merchandise plan. Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability. Manage financial plans for the store by reviewing and interpreting financial reports and take appropriate action as required to achieve goals. Ensure execution of all plans.Analyze income statement and utilize reports to ensure store's profitability. Manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures.Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues.Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices and programs. Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance. Report and document all customer and associate incidences in the appropriate time frame. Ensure compliance to all federal and local laws and to all company policies and procedures.Responsible for leading change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated and sustained.Ensure a positive shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all customers.Responsible for staffing the store appropriately to cover the customer and business demands of a 24/7 business. Proactively identify hiring needs across the store. Share responsibilities for interviewing candidates by following a standard procedure. Consult with store management team in order to make final hiring decisions.Allocate resources, prioritize and delegate work, and effectively manage time through efficient scheduling and usage of labor hoursAllocate appropriate and adequate resources necessary for effective training execution as designed. Validate that all associates are trained to perform their jobs safely, effectively and to provide great customer service. Conduct all aspects of management training. Oversee and monitor the effective training of all associates to ensure proficiency of skills.Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment. Value store associates through celebration and recognition (eg, performance management, development plans, career conversations, development opportunities). Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions.Build relationships with community partners to connect the store with its community. Use working knowledge of organization's support structure to develop support network and make business connections. Proactively leverage tools, resources and information throughout the organization.Essential Functions:Ability to work well individually as well as in a team environmentExcellent oral and written communication skillsExcellent customer service skillsAbility to work with little or no supervisionDetail oriented and excellent organizational skillsExcellent analytical, critical thinking and problem solving skillsAbility to handle multiple projects simultaneously and independentlyExcellent interpersonal skillsProven self-starter with demonstrated ability to make decisionsExcellent leadership skillsUnderstanding of store finances and awareness of impact to businessAvailability to work all shifts, weekends, and holidays, based on business needsAbility to learn and utilize the store's technologyBasic Qualifications:Bachelor's degree in Business or related field preferredExperience leading, selecting, training, performance management of staff, sales building, labor allocation & scheduling, managing expensesExperience effectively implementing change and demonstrated results in executionExperienced in all areas of store operations, including foodserviceFlexible availability which may include all shifts, weekends, and holidays, based on business needsLeadership experience in a fast-paced retail, food service, or fuel environment preferredServe Safe Certification is a plus.Proven and consistently demonstrated skills in the following:Exceptional Customer ServiceRelationship BuildingEffective CommunicationOpen to future relocation is a plusJob Type: Full-timePay: $60,000.00 - $90,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee discountHealth insuranceLife insurancePaid time offReferral programRetirement planTuition reimbursementVision insuranceSchedule:Monday to FridayWeekend availabilitySupplemental Pay:Bonus payExperience:Supermarket Store Management: 3 years (Preferred)Work Location: One location

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