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Customer Service Rep

Employer
Sparks Group
Location
Frederick, MD
Closing date
Feb 1, 2022

View more

Industry
Other
Function
Administrative, Other
Hours
Full Time

Job Details

Job Summary/Company:

Are you seeking a remote position where you can showcase your professional phone skills? Sparks Group is seeking engaging, professional, Healthcare-Medical Customer Support Representatives to support an organization in Frederick, MD. If you have Medical Office or Healthcare Industry customer service experience whether face to face or in an office setting, then apply now!

Responsibilities:
  • Remotely respond to inquiries from a customer base that spans across individuals, medical professionals and students, medical and academic faculty and researchers who interact with customer service via phone, email, web-based queries and other forms of correspondence with questions relating to their account/invoicing
  • Professionally maintain and update accounts
  • Responsible for completing administrative and invoice related documentation
  • Enjoy a fast-paced environment in which the ability to make independent decisions is highly valued
  • Manage a variety of inquiries, billing issues and product/service concerns in the health or medical industry

Qualifications/Background profile:
  • Ability to effectively work remotely in a quiet workspace
  • 1-3 years minimum of related Medical Office or Healthcare Industry customer service whether face to face or in an office setting
  • Must have excellent communication skills
  • Organized and detail-oriented with the ability to multi-task in a fast-paced environment
  • Proficiency in MSOffice
  • Bilingual English/Spanish is a plus however not a must



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Download the Sparks Group Jobs mobile app from Apple App Store or Google Play .

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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

Company

Bringing the Best People and the Best Companies Together Since 1970.

Sparks Group (formerly SPARKS, Sparks IT Solutions, and Sparks Personnel) is the Washington DC Area's leading temporary staffing and full-time recruiting services provider. Whether you are seeking your next opportunity or looking to add talent, Sparks Group is the ideal partner for you! Each of our four divisions (Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative) specializes in placing professionals in temporary/contract, temporary-to-full-time, and full-time roles across a diverse array of staffing categories, positions and levels including: office/administrative, customer service, human resources and talent acquisition, legal support, government and cleared personnel, mortgage/banking, accounting and finance, contracts and procurement, information technology and creative/marketing.

Sparks Group brings over four decades of experience placing professionals in challenging and rewarding positions at many of the area’s most prestigious organizations. Our primary focus is presenting opportunities that match each candidate’s skill-sets, experience levels, career objectives, and growth needs. Sparks Group has regularly ranked as one of the top US staffing and recruiting firms having been named to Inavero’s Best of Staffing Lists® for Client and Employee Satisfaction (2012-2017). Additionally, Sparks Group is proud to have been recently selected for other awards Staffing Industry Analysts’ 2017 Best Staffing Firms to Work For, Washington Business Journal Best Places to Work (2017), the Washington Post’s Top Workplaces® List (2017, 2014), Forbes® Best Professional Recruiting Firms (2017), and the National Capital Business Ethics Award.

Company info
Website
Telephone
3012792300
Location
700 King Farm Blvd.
Suite 100
Rockville
MD
20850-5736
US

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