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Senior Business Analyst

Employer
System One
Location
Washington, DC
Closing date
Jan 26, 2022

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LEAD BUSINESS ANALYST ALTA IT Services has a contract to hire opening for a Lead Business Analyst to support a Washington DC-based health insurance customer. As a Lead Business Analyst, you'll ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented, and acted upon by eliciting, analyzing, documenting, validating, specifying, and verifying the needs of business and users. You'll partner with business subject matter experts, product teams, and domain architects to: develop a comprehensive understanding of Enterprise Content Management (ECM) processes, business needs, pain points and opportunities; lead elicitation / documentation of requirements for enterprise content management platform(s); and recommend and support implementation of ECM process improvements. Work remains remote during COVID safety measures with the hope of an eventual return to a hybrid remote/onsite model once pandemic conditions have eased. ESSENTIAL FUNCTIONSBusiness Process Analysis - Facilitate working sessions with business stakeholders (content creators, users, approvers, etc.) to document business processes and identify business needs, pain points, and opportunities. Create business process models using the corporate iServer365 modeling tool and repository.Requirements Analysis - Support development of requirements and selection criteria for enterprise content management platform(s) and tools.Current State Assessment - Support the preparation of an ECM Landscape Assessment that clearly describes content services capabilities, assesses their performance and maturity, and assesses the health and status of associated people, process, and technology enablers.Target Architecture - Support the preparation of a clear, compelling conceptual architecture and concept of operations for content services that aligns with the corporate enterprise architecture.Roadmap and Plan - Support the preparation and management of a roadmap and plan for the enterprise content management program. Provide updates to the roadmap and plan as needed at key program decision points. REQUIREMENTS8-11 years of experience in business analysis, process improvement, requirements analysis, or similar discipline.Experience developing, analyzing, and improving business processes.Experience developing and publishing business process models using tools like Orbus' iServer365.Experience eliciting, analyzing, and documenting business and functional requirements for technology solutions.Effective organizational, interpersonal, analytical, communications, (written and verbal), and collaboration skills.Ability to motivate and influence others so that project objectives are met in a timely manner.Business analysis certification (CBAP / IIBA or similar). [PREFERRED]Experience and/or certification with BPMN 2.0. [PREFERRED]Experience / expertise with content services, content management, and/or knowledge management capabilities, frameworks, and processes. [PREFERRED] HOURLY RATE: $75/hr. range. Benefits available for W2 For consideration, please contact Melissa McNally via mmcnally@altaits.com ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services. We are an equal opportunity/affirmative action employer that considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other factor.

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