Supervisor, Warehousing and Logistics

Jan 24, 2022
Jan 26, 2022
Full Time
Marketing Statement:

WMATA is one of America's Premier Transit Authorities and serves our Nation's capital impacting the lives of millions of commuters and visitors each year. WMATA has an exciting opportunity for an experienced leader looking to play a role in helping shape the future of Metro's Supply Chain Warehousing and Logistics Office as Supervisor; Warehousing and Logistics.

The Supply Chain Warehousing and Logistics (SCWL) team supports the warehousing, distribution, inventory control, and logistics needed to keep the buses, railcars, and facilities in service throughout the region. The candidate for this position will lead a group of SCWL's Warehouses and Storerooms. The ideal candidate facilitates continuous efficiency improvements for WMATA's Supply Chain and instills a culture of customer fixation, aiming for the achievement of excellent customer service and high operational quality and safety standards, while inspiring and rewarding an atmosphere of best practice sharing among staff members and peers.

The ideal candidate will have excellent communication and organizational skills to implement best practices to drive continuous process improvement and work towards perfect order fulfillment. This candidate must have the ability to work well with a diverse group of individuals and move initiatives efficiently, with the highest level of standards, which will be one of the keys to success.

Minimum Qualifications

  • High school diploma or GED

  • Minimum of five (5) years of experience in all facets of supply chain management, to include as least one (1) year of supervisory management and two (2) years in warehousing and logistics environment.

  • N/A

  • Bachelor's Degree in Supply Chain Management, Business, Finance, or related field

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Supervisor, Warehousing and Logistics ensures that safety and service levels are effective and efficient for assigned warehouse(s), inbound/outbound operations, property disposition and quality control and/or functional processes on a specified shift(s), within the Office of Supply Chain Warehousing and Logistics (SCWL). This individual leads, mentors, trains, coaches and develops a team of Supply Chain Specialists and Associates while maintaining the highest levels of productivity, safety and quality.

Essential Functions
  • Provides overall direction, coordination, and monitoring of assigned warehouse(s), inbound/outbound operations, property disposal, quality control or functional processes on a specified shift(s), within Supply Chain Warehousing and Logistics (SCWL) including: the development of standard operating procedures; the identification and enforcement of safety regulations within the warehouse(s) and the implementation of programs to ensure the safety and optimal performance of the workforce.
  • Interprets big data and delivers meaningful results that keenly drive productivity and efficiency to improve performance and/or meet performance metrics within SCWL.
  • Builds and delivers productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other supervisors to balance labor.
  • Monitors warehouse operations and functional processes to ensure that policies, standard operating procedures, risk management and internal controls are followed.
  • Investigates customer complaints or service issues, performs root cause analyses and provides resolutions. Implements corrective actions to prevent reoccurrence.
  • Leads and inspires workforce and provides the necessary tools and resources to drive productivity and efficiency through data-driven decisions and analytical problem-solving amongst team members. Strives to continuously improve the efficiency of WMATA's Supply Chain and instill a culture of customer fixation, aiming for excellent customer service, a high standard of operations quality & safety and an atmosphere of best practice sharing among the team and with peers.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Personal Interview
  • Skills Assessments
  • Verification of education and experience
  • Criminal Background Check
  • Credit history report for positions with fiduciary responsibilities
  • Successful completion of a medical examination including a drug and alcohol screening
  • Review of a current Motor Vehicle Report


Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an intervie w.

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