Records Manager

Fairfax, VA
Commensurate with education and experience.
Jan 25, 2022
Feb 14, 2022
Full Time
Records Office Manager The George Mason University, Department of Police and Public Safety invites applications for a Records Office Manager to oversee the department's records management operations and public reception. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment. Responsibilities:This position provides administrative service in the Central Records Office, as well as for the public. Applicants should be comfortable performing in a fast-paced office environment, while carrying out traditional clerical and complex administrative duties as a Records Manager, and possess excellent organizational skills. Responsibilities include, but are not limited to:Front desk reception;Data entry and file management;Payment processing and event invoicing;Purchasing of office supplies;Maintaining the department website;Management of confidential police records, data entry, compliance submissions to Virginia State Police and the Department of Motor Vehicles, expungements, subpoenas, and Freedom of Information Act (FOIA) processing;Management of records according to guidelines from the Library of Virginia, payment processing, contract billing, and reconciliations;Ensures compliance with relevant laws, policies and procedures of the Commonwealth of Virginia, FBI/CJIS, and the university;Project support to command staff and other units as needed;Various ad hoc administrative tasks; Responsible for handling telecommunication and electronic access matters, assisting with the department website, and building work orders;Responsible for responding to criminal background investigation checks;Responsible for responding to requests for vehicle crash reports;Lead, support, and direct records office staff;Trains new Records Specialists and administrative staff, completing evaluations when required;Manages individual and team performance; coaches, counsels, motivates and evaluates employees, performing remedial training or corrective action when needed; andMaintains positive liaison with all other George Mason University departments, vendors, and other external entities.Required Qualifications:Bachelor's Degree or equivalent combination of experience and education;Must be, or able to become, a notary public;Ability to learn the policies and procedures for entering/maintaining police records;Excellent working knowledge of Microsoft Office suite and Adobe software; Ability to successfully complete a criminal background check;Excellent written and verbal communication skills;Exceptional customer service skills;Ability to exercise good judgement and decision making skills;Ability to work independently and as member of a team; andAbility to work under pressure and with deadlines.Preferred Qualifications:Experience with law enforcement and/or police records;Knowledge of law enforcement records management principles, procedures, and the proper dissemination of reports;Knowledge of eVA procurement system, p-cards, and purchasing procedures;Experience with WordPress website content management system; Familiarity with PowerDetails software/program;Familiarity with Virginia FOIA laws, FERPA, NIBRS, Clery Act, and record retention schedules;Working knowledge of the Ellucian Banner system;Experience working with a law enforcement Records Management System (RMS) to include both paper records and electronic data; andExperience working at a public reception desk and answering phones, providing customer service.

For full consideration, applicants must apply at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education. Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create. If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at! George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

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