Real Estate Processor (Remote)
SUMMARYThe Real Estate Processor will be responsible for working with members, credit union loan officers, Mortgage Brokers, and Credit Union Account Executives to complete all processing activities for a residential first mortgage loan application. The Real Estate Processor will accurately package a complete residential first mortgage application for underwriting review and order all applicable third party services. The Real Estate processor will also pro-actively gather all outstanding underwriting stipulations from members and/or third parties for loan clearance, while regularly updating the member applicant of the loan status and the appropriate next steps until the loan is cleared to close from underwriting. Pro-active and accurate communication with members, credit union loan officers, Mortgage Brokers, and Credit Union Account Executives to ensure the maintenance of service levels and member service standards. S3 has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business and they were all created with a unique cultural foundation. ESSENTIAL DUTIES AND RESPONSIBILITIESReview all assigned mortgage applications submitted by loan officer(s) and ensure completion of all required data Ensure all RESPA disclosures have been generated accurately and delivered as required (throughout entire loan process) Complete all processing tasks assigned for loan application in Mortgage Loan Origination System Order and track status of: appraisal, flood cert, title report and credit supplements as required for loan completion Submit complete loan applications to underwriting for review Contact members regularly to provide status update and request outstanding documentation as requested by underwriting or as required by credit union guidelines Maintain service levels for all processing turn-times as set forth by management including but not limited to: Mandatory disclosure delivery Member daily/weekly/monthly communication standards Loan submission to underwriting Loan clearance from underwriting Process rate-lock requests in a timely and accurate manner Work in collaboration and partnership with other team members Work with Home Equity team to process applications in conjunction with first mortgage applications QUALIFICATIONSHigh School Degree or equivalent work experience required Knowledge of and experience with a paperless mortgage process is preferred 2-3 years of First Mortgage Processing experience required Knowledge of all recent RESPA , TILA and HMDA requirements is required Knowledge of agency (FNMA/FHLMC/FHA/VA) guidelines and requirements, inclusive of FNMA DU and FHLMC LP Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) Strong communication skills, both verbal and written, are necessary Excellent customer service skills with a high attention to detail Prioritize workload based on department requirements and customer needs Strong analytical skills required with a high degree of accuracy Ability to work flexible hours as needed Ability to multi-task in other areas of the unit Aptitude to work independently as well as part of a team Positive attitude and team-oriented Ability to function in changing environmentSTANDARDS OF PERFORMANCEProfessional representation of S3 Shared Service Solutions, LLC.Job knowledge/timely, accurate and efficient performance.Adherence to S3's policies and procedures.Promotes and ensures the highest level of quality member Service is provided to all members.Confidentiality of all records.Timeliness of meeting regulatory guidelines.Compliance of regulatory requirements.Success in meeting individual, departmental, and corporate goals.SUPERVISORY RESPONSIBILTIESNoneWORKING CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.General office environment with low noise levelsCOMPENSATION AND BENEFITSSalary range is targeted to be in the range of $45,000.00 to $60,000.00 depending on qualifications.Benefits package includes medical/dental/vision insurance, flexible spending accounts, 401(k) plan with fully vested matching, PTO, life insurance, short-term disability, long-term disability, holiday pay, loan discounts, service anniversary bonuses, recognition program, employee referral program, and employee activities.