For over 20 years, Great Windows Services has been the premier installation company of custom-made blinds, shades, draperies and shutters, servicing the greater Baltimore-Washington, DC area, Delaware, and Pittsburgh, Pennsylvania. At Great Windows Services, our unique service approach differentiates us in the industry by offering our clients a personalized white glove experience. In the end, we are not satisfied unless the client is thrilled! We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day.This is a highly specialized role, consisting of Warehouse operational support, Norman Shutter assembly and on-site Technician Helper duties. This position will perform construction of finished goods (Norman Shutters) received from vendors to avoid the need to assemble the product on the customer site. Technician Helper will ride with or meet Technician, as directed by management, to provide assistance with installation to increase efficiency and reduce injury. Technician helper will also assist with the processing of returned goods, salvaging dead inventory for re-use/recycle, and overall cleanliness of the warehouse. HOW YOULL CONTRIBUTE Ride along/meet Technicians in the Field to assist as neededCoordinate assembly of product prior to installationMaintain a clean and organized warehouse and loading dock area at all timesEnsure stock replenishment for tech inventories is accurate and timelyReceive and issue product using the Warehouse ApplicationMaintain a clean and organized warehouse and loading dock area at all timesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.ATTRIBUTES FOR SUCCESSCommunicates effectively and provides accurate information with the warehouse and service teamAttention to Detail orientedVery positive attitudes, team playerCustomer centric, recognizing technicians as their primary internal customerEarly riser and on time each day by 6amAble to work at a high pace, with periodic extended hoursAbility to stay composed under high stress situationsAbility to multi-task, coordinating tasks that are within the Warehouse and in support of the Field TechniciansREQUIREDHigh School Education or GED equivalentAbility to work full-time, following a schedule of Tuesday through SaturdayExperience with using Windows based systemsExperienced with warehouse operations, inventory control, planning and replenishmentExperience support high volume business operationsExperience with Field Service operationsLicensed to operate a motor vehicle and driving record is in good standing