Front Desk Receptionist

Johns Hopkins Medicine
Baltimore, MD
Jan 23, 2022
Jan 26, 2022
Full Time
Front Desk Receptionist Requisition #: 466175 Location: Johns Hopkins Community Physicians, Baltimore, MD 21201 Category: Clerical and Administrative Support Work Week: Full Time Weekend Work Required: No Date Posted: Jan. 14, 2022Join an amazing global healthcare organization! Excellent compensation package! Awesome benefits, including dependent tuition reimbursement! Requisition #: 466175 Location: 2850 N. Ridge Rd, Ellicott City, MD 21227 Shift: Full Time (40 hours) Day Shift; 8:30am - 5:00pm Non-ExemptJob Summary: Greet patients, vendors, pharmaceutical representatives, and other visitors to our medical office. Check patients in and obtain insurance information and any other necessary data Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents Field all phone calls accordingly, scheduling/ rescheduling appointments, message to doctors, requests for labs etc. Schedule patients within the parameters our office has set. One hour for new patients, half-hour for follow up patients. Check messages throughout the day and respond accordingly. Scanning daily is an important function that assists billing and is a necessity for other parts of the patient's chart. Update patient demographic information as needed. Utilize office software to schedule patients and follow ups. Document patient encounters as well as process co-payments and payments on account balances. Utilize EMR system to document patient encounters. ie. Labs requests, messages to the doctors, prescription refills. Maintain confidentiality on patient records as well as obtain necessary consent prior to release of any patient medical information. Manage inventory and coordinate with Practice Manager for reordering Maintain a professional atmosphere for the patients at all times. Ensure that the waiting room environment remains quiet, calm, and welcoming. Take and record patient vitals Pull patients' records for doctors' review. Team work and collaboration with other staff as there are shared duties and communication will ensure the office runs smoothly. Effectively communicate patient's needs with physicians Performs secretarial functions as necessary or directed. Additional other miscellaneous job-related duties as assigned. Education: High School Diploma Licensure/Certifications: None Experience: 6 months - 1 year of related experience Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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