Customer Service & IT Tech Position Opportunity.@ Esports Gaming Center

USA eSports Inc
Chantilly, VA
Jan 22, 2022
Jan 27, 2022
Customer Service, IT
Full Time
Hello,This is the position for customer service staff for eSports PC Lan Center. We provide a top-touch environment for PC gamers and eSports people. We have two locations as below at your convenience to choose your job.Centreville, VA LocationI-Battle eSports & PC Gaming Center in Centreville, VA.13810 Braddock Rd Unit B, Centreville, VA 20121/usaesportsibattleAnnandale, VA LocationHunter-M eSports & PC Gaming Center in Annandale, VA.7031 Little River Turnpike Unit 18D, Annandale, VA 22003/usaesportshuntermHere are the shifts you could apply for a customer service position.Weekday-Overnight Shift, 12 am to 8 am Mon to Thur.Weekday-Day Shift, 8 am to 4 pm, Mon to Thur.Weekday-Evening Shift, 4 pm to 12 am Mon to Thur.Weekend-Overnight Shift, 12 am to 8 am, Fri to Sun. (Finish by Sun 8 am)Weekend-Day Shift, 8 am to 4 pm, Fri to Sun.Weekend-Evening Shift, 4 pm to 12 am, Fri to Sun.Hourly Compensation Schedule - Customer Service Position.$11/H for the training period for about a month.Starting could be from $13/H to $15/H depending on the working performance after the qualification period. Mostly takes a month for the qualification period.$1 increase every 6 months, if qualified, up to $20.Please be aware of the following: You need to know the basic knowledge of computer hardware and software.You need to keep the store tidy and follow up with some cleaning duties.You need to follow up with the counter-customer service.This is not a position for the summer vacation or seasonal job.This is not a position for the IT guys.Special Opportunity regarding entry-level IT tech position.We have an IT company as a mother company of these eSports centers. If you work at our local eSports center for a year with great working performance as a customer service representative, then we could allow transferring you to the IT company to train you to become an IT technician.Applicants Must: Required over the 1-year customer service experience.Must be able to demonstrate the ability to pass pre-employment testing to include background checks, drug tests, and a valid driver's license.Friendly and comfortable working directly with customersBe authorized to work in the United States.Have a high school diploma or equivalent.Applicants must be at least 18 years of age.Job Types: Full-time, Part-timePay: $13.00 - $20.00 per hourBenefits:Employee assistance programHealth insuranceProfessional development assistanceSchedule:8 hour shiftDay shiftMonday to FridayNight shiftWeekend availabilityApplication Question(s):Are you willing to undergo a background check, in accordance with local law/regulations?Education:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Language:English (Preferred)License/Certification:Driver's License (Preferred)Shift availability:Day Shift (Preferred)Night Shift (Preferred)Overnight Shift (Preferred)Work Location: One location