Floating Branch Banking Representative

Shore United Bank
Easton, MD
Jan 23, 2022
Jan 27, 2022
Accountant, IT
Full Time
Shore United Bank is looking for a Branch Banking Representative (formerly Teller/CSR) to join our team. A Branch Banking Representative is a front-line, customer facing position responsible for professionally interacting with clients to take care of their financial needs. This position is responsible for providing exceptional customer service including efficient and accurate transaction processing. The representative is skilled in customer conversations, asking questions to determine the best solutions to meet the financial needs of our customers. Additional responsibilities are as follows:Essential FunctionsHandle customer transactions including deposits, withdrawals, transfers, loan payments, night deposits, settling and maintaining the ATM, and balancing the cash drawer.Perform customer requests including but not limited to check orders, re-issuing debit cards, address changes, ATM disputes, and safe deposit box entry.Provide superior customer service through conversation to identify client needs, in person and over the phone.Promote the bank's products and services through beneficial customer conversations to help the customer meet their financial needs.Work closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, and Branch Lenders.Aid customers in managing and optimizing their bank accounts and other products.Maintain the highest level of confidentiality with all information obtained.Perform as a team member in allocating and coordinating the workflow.Contribute to the fulfillment of branch and company objectives and goals.Position Type/Expected Hours of WorkThis is a full-time position, Monday through Saturday.Travel:This position requires travel to other branch locations to perform job functions as needed. This position will float between our branches in Easton, St. Michaels, and Denton, with mileage compensation.Required Education And ExperienceHigh School Diploma or GED equivalent requiredPrior experience in a cash handling and customer service role requiredCompany BenefitsJoin a family and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to workComprehensive benefits package including health, dental, vision, short-term and long-term disability, long-term care insurance, company paid life insurance, and much more!401k savings plan with up to a 4% company matchEmployee perks such as: employee banking services, loan discount program, tuition reimbursement, career development program, Employee Assistance Program, and wellness initiatives.Opportunity for growth and advancementPaid training program and continuous training sessions throughout the year on various topicsGenerous paid time off and paid sick timeCommunity involvement opportunitiesShore United Bank is a full-service community bank with a rich history dating back to 1876. In excess of one billion in assets, we offer innovative financial services delivered with the personal touch you expect from a community bank. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you.In addition to banking, we offer trust and wealth management services through Wye Financial & Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.Shore United Bank: Good things are happening here. (R)Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.Powered by JazzHRr16DUdjLsE