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Dental Receptionist

Employer
Dental Care Alliance
Location
Westminster, MD
Closing date
Jan 25, 2022

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Industry
Healthcare
Function
Administrative
Hours
Full Time
Career Level
Experienced (Non-Manager)
Overview:Dental One Associates is currently hiring a full-time Dental Receptionist for our office located in Westminster, Maryland 21157. Our ideal Dental Receptionist is preferred to have experience working in a dental or medical office; knowledge of HMO and PPO insurance; and must have exceptional customer service skills. If you're a team player with a compassionate attitude and you're looking for a career, not just a job, we might be just what you're looking for! We offer a competitive salary, plus benefits!Responsibilities:The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.Customer Service; acknowledge, smile and greet patients upon arrival/dismissalRespond to patient questions and or concerns according to DCA PoliciesAnswering TelephonesScheduling AppointmentsMaintaining Appointment BookConfirming AppointmentsFollow up on no shows/cancellation of AppointmentsRegister Patients on sign in sheetPost charges and payments to patient accountsChecking voice-mail on a daily basisMaintain a clean and friendly waiting area for patientsQualifications:Experience working in a dental, medical, or other health-care office, preferredKnowledge of insurance plans (HMO/PPO), is a plusExperience answering telephoneMust have exceptional customer service skillsAt DCA we don't just accept differences - we celebrate them and recognize the value this brings to our patients and employees. DCA is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in today's changing world of dentistry . Our culture encourages participation, diversity of thought, innovation, and strong execution.Go further with an Ally

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