Client Service Representative

Employer
Murthy Law Firm
Location
Owings Mills, MD
Posted
Jan 23, 2022
Closes
Jan 25, 2022
Ref
327726517
Function
Customer Service
Industry
Law
Hours
Full Time
Company Description:The Murthy Law Firm has grown into a leader in the field of US immigration law over the last quarter of a century. With nearly 100 full-time attorneys, paralegals, and support staff, The Murthy Law Firm consistently provides excellent service to our clients worldwide. With offices in the United States and India, The Murthy Law Firm strives to help every person to pursue their dream of coming to the United States. We believe our strength lies in our diversity.Job Description:Immigration Law Firm in Owings Mills, MD seeks a professional Client Service Representative who must have a customer service background. Comprehensive training will be provided for this fast paced, challenging and rewarding position.Client Service duties include, but are not limited to, greeting clients, handling incoming calls in a timely and professional manner, scheduling consultations, quoting legal fees, online chat, responding to client communication, data entry, processing mail, handling checks, assisting with legal agreements and maintaining comprehensive knowledge of how the firm operates.Requirements:A minimum of 2 years customer service experience, preferably in an office setting.Attention to detail, problem solving, analytical and organizational skills, and a teamwork mentality.Retail, serving, and/or call center experience a plus!Additional Information:This position requires availability Monday through Friday during normal business hoursExtended hours rotation, as needed.Requires federal and state background investigationMurthy Law Firm uses E-Verify(R) to verify employment eligibility.