Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality and cost-effective IT business solutions and services.Our benefits are very competitive that include 401(k), health, dental, and vision insurance, Life insurance, short-term and long-term disability insurance, paid time off, training and professional development assistance.YSI is seeking a highly qualified ABC - Business Systems Analyst 4. The selected candidate will be able to communicate effectively (written/verbal), possess strong interpersonal skills, be self-motivated, and be innovative in a fast-paced environment.Primary Responsibilities: Serve as IT product configuration administrator for configuration only for the new VAL (Virginia ABC Licensing) online systemPartner with business and IT stakeholders to identify and implement configuration-based enhancements to support the VAL system based on industry best practicesTroubleshoot and resolve configuration-related issues and defects and determine whether to Escalate to Accela supportResponsible for submitting and partnering with 3rd party vendor support for the resolution of defects and the implementation of prioritized enhancements that involve advanced scripting or the maintenance of existing and/or addition of new batch jobsPartners with the business owner to evaluate Accela product upgrades and perform an impact assessment on both the existing system and business processesElicits and writes requirements for all requested enhancements to the VAL systemCreates and/or maintains appropriately detailed business and system documentation related to the Accela implementation for VALCreates detailed data mappings, as needed, for data integration work between VAL and other legacy systemsServes as an escalation point of contact for the IT Production Support Team for technical VAL issuesPartners with key business and technical stakeholders to maintain and/or establish standards and governance to ensure adherence to standards when it comes to the administration, maintenance and enhancement of the projectPartners with key business and technical stakeholders to annually review, maintain and/or develop an operational support plan for the productServe as the subject matter expert for both the business use of the VAL application and the technical implementation that support itWorks with other IT functional groups to resolve issues related to connectivity and interfaces with other ABC systemsDirects stakeholders to submit a project initiation request for enhancements or additions that exceeds the bandwidth, capacity and/or capabilities of day-to-day administration and 3rd party vendor supported enhancementsCoordinates change management efforts and for ensures that the change management process is followed for each release, including those that contain just product configuration changesMentor(s) and trains a back-up resource if/when availableRequired Qualifications and Skills: Has previous experience as a Sr. BSA and as either a cloud-based or on premise COTS product administratorAbility to learn new products and systems quicklyPossesses excellent problem solving and technical troubleshooting capabilitiesIs a self-starter and independent worker; does not require detailed instructions on what tasks to complete or how to complete themWorks independently and is able to effectively and efficiently translate business, process and technical goals into actionable tasksAble to balance multiple assignments simultaneously based on priority and complexityPossesses excellent verbal and written communication skills with both IT and Business Professionals at all levels of organization (able to speak to big picture as well as technical details and knows when to speak to each and how)Diligently, but tactfully pursues answers to needed questions to address gaps and advance work progressEffectively facilitate meetings and requirements gathering sessionsWrites specific, measurable, and testable user stories with detailed acceptance criteriaProficient with Microsoft Office 365 (Word, Excel, PowerPoint, Visio)Makes recommendations for the logical design of COTs product enhancementsPublishes clear and effective process flowsPrevious experience using and/or administering Accela preferredPrevious experiencing using Atlassian JIRA preferredSalary: $90,000/annually with benefits.Job Type: Full-timePay: $90,000.00 per yearBenefits:401(k)Dental insuranceHealth insuranceHealth savings accountPaid time offVision insuranceSchedule:8 hour shiftExperience:Atlassian JIRA: 2 years (Preferred)Accela: 2 years (Preferred)Full SDLC: 5 years (Preferred)Work Location: One location