Licensed Personal Banker- Bilingual English/Mandarin- Rockville Branch

Rockville, MD
Jan 18, 2022
Jan 27, 2022
Accountant, IT
Full Time
The Licensed Personal Banker will attract, deepen and manage financial relationships with new and existing Retail Bank clients. This role is responsible for the execution of sales and service activities, maintaining product knowledge and mastering referral opportunities, with specific emphasis on the Branch Network, for client and relationship growth and retention. The Licensed Personal Banker will provide a differentiated customer experience that supports our Citibank value proposition, while adhering to the professional and ethical standards set forth by Citi, FINRA, and other regulatory bodies. The overall objective of this role is to foster relations with customers to build loyalty, increase sales, deepen relationships and drive increases engagement with the Citi Branch Network team and deliver client experience, provide servicing, acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services. The licensed personal banker role is part of a pilot program, therefore responsibilities may change in the futureExperience:3-5 Years of Personal Banker experienceBachelor's Degree preferredPrevious experience in banking or financial industry preferredSecurities Industry Essentials, Series 6 and 63, and Health & Life Insurance licenses requiredNMLS registration; Safe Act compliantProficient sales skillsHigh impact communication skills to effectively engage affluent consumersSuperior service skills/"client first" approach resulting in strong customer loyalty Consistently demonstrates clear and concise written and verbal communication skillsProficient computer skills and banking technology skillsDemonstrated adaptability, flexibility, and willingness to work in a changing environmentExcellent attention to detailStrong integrity and professionalismRegularly interact with clients/prospects, Branch team, Small Business and Mortgage. Requires ability to clearly communicate features and benefits of financial products/service and engage in sensitive discussions on financial goals and needs.Bilingual English/Mandarin PreferredJob Family Group: Consumer SalesJob Family:Branch SalesTime Type:Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting