Redfin's mission is to redefine real estate in the consumer's favor. As a full-service brokerage and #1 nationwide brokerage search website, we combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. We believe real estate can be better-for customers, for agents, for everyone.Redfin agents have marketing and field support from start to finish for every deal, plus top-flight tools that streamline their workflow and give them a competitive edge. If your passion is serving customers in a values-driven sales culture and tech-savvy environment, join us!As a Redfin Team Manager, you will lead a team of up to 20 real estate agents to excellence by focusing on customer satisfaction, close rate and productivity to drive their performance. You'll inspire your team by creating a winning culture, helping to solve their challenges and ensuring they have the necessary support to succeed and grow their careers.The RoleInterview, train, and retain a team of top-performing agents using internal tools, resources and programs to drive and measure their successDevelop agents through regular 1:1's and on-the-job shadowing to sharpen their skills and grow their businessManage performance by providing feedback and coaching to those who do not meet performance standards and for those that want to improveShare and execute internal communication, process changes, and new initiatives through team meetings and trainingsCheck-in with customers to ensure consistent quality in serviceIf time permits, continue to work on your own transactions, using these deals as opportunities to further develop your agentsSkills & ExperienceActive real estate license in the state where you'll be working with a history of successfully closing transactions (required)Experience in leading and managing the performance of a sales teamGoal-oriented; strong drive to succeed and meet performance targetsAbility to keep your team focused and motivated to move forward with a sense of urgency, regardless of the circumstancesExcellent communication skills; able to communicate confidently, directly, and truthfullyCustomer-advocate mindset and a commitment to delivering the best client experience possibleAbility to multi-task and manage competing prioritiesExperience using technology to communicate and access competitive market dataWhat We OfferCompetitive Compensation package including a base salary, bonuses, stock, and 401(k)Health Insurance: Choose from various comprehensive full-family medical, dental, and vision plans with low out-of-pocket expensesZero Agent Fees: We cover MLS dues, license renewal fees, association fees, marketing, mileage, mobile phone, computer, and other costs that can total more than $28K per yearPaid Time Off: Three weeks of paid vacation, paid maternity/paternity leave, sick leave, twelve company paid holidays and two flex daysCareer Advancement: Paid training and continuing education, as well as opportunities to move into senior management roles at RedfinA diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We're proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the only way for a business to thrive over the long haul. Redfin is an equal opportunity employer committed to hiring a diverse workforce.To ensure the health and safety of our workforce, customers and third parties, Redfin conducts background screening after making conditional offers for employment. All screening is conducted consistent with Equal Employment Opportunity Commission guidance and state and local Fair Chance Act guidance, and Redfin encourages applications from, and fully considers, qualified applicants with criminal record histories.