Product Manager - Enterprise Content Platform
The Product Manager owns the vision and strategy, roadmap, and feature definition for a product within a product group. Responsibilities include writing stories to define outcomes and product requirements as well as planning and managing product features through the product development process. This role manages the product backlog while prioritizing work and making product-related decisions based on the needs and expectations of users and stakeholders. The individual in this role identifies and manages work independently while working closely with both internal and external partners. Although this role is responsible for end-to-end delivery of a product, which includes managing the product backlog and prioritizing work for the team, more day-to-day focus is placed on identifying key gaps in product features, capturing product requirements, and defining outcomes or key performance indicators (KPIs).Essential Job Functions:User Insight & Product DefinitionDevelops solid understanding of the business and product areas within focus, as well as the relevant data that can be used to inform key decisionsDefines the product and identifies gaps and user needs by creating a vision, strategy, and requirements documents for a productUtilizes available data to identify user needsPerforms experiments and participates in primary research to uncover additional user valueProduct Portfolio ManagementDevelops, manages, and owns the product roadmap at the product levelMakes trade-off decisions for a productDemonstrates expertise within their product areaBuilds partnerships with relevant stakeholder teamsCoordinates with interdependent teamsBuilds and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user successParticipates in the intake process for their product domainProduct Planning & PrioritizationLeads the product planning process by developing requirements documents (user stories, acceptance criteria, use cases) for a product or product releaseMaintains a prioritized backlog based on defined user value, aligning with product strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriatelyWorks closely with UI/UX to set the direction for the design of the user experience of a productDetermines release goals, prioritization, implementation, and iteration plans for a product according to user valueProduct DevelopmentFacilitates the development process by reviewing demos with the technology team and validating acceptance criteria for the productProvides UX/UI approval for the assigned productTracks development work and identifying bugs at a product levelIdentifies issues that will keep the product from delivering on time or at the right level of quality, assesses alternatives to resolve, builds a plan for resolution, and communicates to leadershipLaunchLeads product launches by working with relevant stakeholders to develop launch plans for a productIdentifies issues and blockers that may delay the launch or impede the success of a product, and presents alternatives for resolution to leadershipCoordinates formal UAT where necessaryDevelops product documentation and training materials for users in support of product launchesTracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iterationLeads post-launch reviews and drives incorporation of feedback in future product releasesOperateWorks with internal and external teams and users to identify, classify, and resolve product-level user issuesIdentifies new and innovative methods and metrics for tracking product success, works with the technology team to improve reports and monitoringWorks with stakeholder teams to actively monitor metricsTracks performance trends and gathers user feedback to determine product-level gaps, development opportunities, and if necessary, product end-of-life plansRepresents team in product-level discussions with stakeholdersAttends business reviews, supplying product/feature results as necessary; provides input into business cases when new products/features are being developedTeam Development & Continuous ImprovementProvides coaching and guidance to more junior-level product management team membersFollow, understand, and apply relevant industry trends, research, and best practices in technology and product managementOther Responsibilities:Work performed in an office environment.Extended hours may be required.Education/Experience Requirements:Minimum QualificationsBachelors Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)5 years of experience in one or more of the following: product management, project management, business analysis, program management, or product marketing3 years of experience in product and/or experience managementStrong writing abilityStrong business acumenExperience with Agile software developmentExperience working cross-functionally in a large organizationExperience working closely with senior leadershipExperience translating data into quantifiable actions/deliverablesPreferred QualificationsMasters Degree in Business Administration or similar advanced degreeCSPO CertificationExperience in the Financial Services industryStrong financial acumenWorking Conditions:Work performed in an office environment.Extended hours may be required.Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date,subject to approved medical and/or religious exemptions, in accordance with applicable law.To be considered for this position, please submit an application. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.Please note: If the Apply Now button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRAs accommodation help line at 240.386.4865. Please note that this number is exclusively for inquiries regarding application accommodations.Employees may be eligible for a discretionary bonus in addition to base pay. FINRA also provides a variety of benefits including comprehensive health and welfare benefits, life and disability insurance, paid holidays, vacation, personal, and sick leave. FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.Important InformationFINRAs Code of Conduct imposes restrictions on employees investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Codes investment and securities account restrictions, and new employees must comply with those investment restrictionsincluding disposing of any security issued by a company on FINRAs Prohibited Company List or obtaining a written waiver from their Executive Vice Presidentby the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.You can read more about these restrictions here.As standard practice, employees must also execute FINRAs Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the companys policy on nepotism.Search Firm RepresentativesPlease be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.FINRA is an Equal Opportunity and Affirmative Action EmployerAll qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the persons relatives, friends or associates.FINRA abides by the requirements of 41 CFR 60-741.5(a). 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