Customer Care Representative

Employer
ManpowerGroup
Location
Frederick, MD
Posted
Jan 22, 2022
Closes
Jan 24, 2022
Ref
326180652
Function
Accountant, IT
Industry
Other
Hours
Full Time
*This is a permanent, direct hire position with benefits.Do you enjoy working with people and serving in a critical support role? Are you a problem-solver that genuinely cares about others? A local agency is seeking an organized, eager learner with an outgoing personality to join their busy team. This job brings tremendous learning and growth opportunity in the areas of account management, sales, and marketing.In this position you will support the diverse needs of your clients through phone, email, social media, and onsite interactions. You will learn a variety of products and services to assist the sales team in responding to the needs of a loyal client base.This job will require you to:* Answer customer inquiries relating to product and service details, payment processes and customized options* Visit commercial industries to share gift bags and informative literature* Become the Subject Matter Expert for products, services, and customer needs* Be a vigilant problem-solver pursuing exemplary customer satisfaction* Provide support to internal management and sales teams as necessaryStrongest candidates for this job will have:* HS diploma, college graduates given priority consideration* Two years of Customer Service, Marketing or Sales work experience* Proficiency with MS Office and social media platforms* A desire to learn, grow and advance within the organization* Excellent written and verbal communication skillsWhat this job offers you:* Starting salary of $40-50,000 annually with bonus potential* Tremendous growth potential with paid training and licensing* Standard M-F, 8:30am-5:00pm schedule* Competitive benefits package to include, insurances, vacation, holiday and sick pay, and a retirement plan with an employer match* Advancement opportunityApply today; this is an exceptional opportunity for launching your new career!ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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