Sr. Cloud Operations Engineer

Owings Mills, MD
Jan 22, 2022
Jan 24, 2022
Full Time
Sr. Cloud Operations EngineerRole DescriptionCandidates selected for this role will be part of the TechOps Core - Reliability Ops team within the Cloud Operations group. The two main functions of this team are to support observability, developer collaboration, and other cloud infrastructure platforms; while driving the adoption of site reliability engineering practices that seek to automate manual processes and improve risk management of applications and platforms.Responsibilities. Manage and respond to Incidents and platform provisioning requests via ServiceNow. Automating manual platform management processes through scripting or programming. Supporting and troubleshooting Linux based and SaaS platforms. Coordinating installation and upgrades of Linux and platforms. Participate in a 24x7/On-Call rotationExperienceGeneral. Experience working in mid to large corporate environment. Senior-level technical expertise. Can work independently with minimal guidance & oversight. Experience with IT Service Management and familiarity with Incident & Problem management. Demonstrated experience supporting and managing applications or platforms in a production cloud environmentRequired Technical Expertise. 3 years' experience with AWS or demonstrated expertise. 3 - 5 years experience installing, configuring, and maintaining Linux based systems in a production environment or demonstrated experience. Demonstrated proficiency with scripting and automation (bash, python, other programming languages). Familiarity with foundational technologies: DNS, Identity & Credential Management (Active Directory), networking, load balancing, firewall/security groups.Preferred Technical Experience. Experience with Ansible. Experience with GitLab & CI/CD pipelines. Experience with Agile. Experience with data analysis on Splunk. Experience with Grafana & Prometheus or other open-source observability tools. Experience managing ApigeeJob Types: Full-time, ContractPay: Up to $52.00 per hourBenefits:Dental insuranceHealth insuranceLife insurancePaid time offProfessional development assistanceReferral programVision insuranceSchedule:Monday to FridayOn callAbility to commute/relocate:Owings Mills, MD 37243: Reliably commute or planning to relocate before starting work (Required)Education:Bachelor's (Required)Experience:Linux: 3 years (Required)mid to large corporate environment: 3 years (Required)IT Service Management: 3 years (Required)Incident & Problem management: 3 years (Required)supporting and managing applications or platforms: 3 years (Required)production cloud environment: 3 years (Required)AWS: 3 years (Required)installing, configuring, and maintaining Linux based systems: 3 years (Required)Ansible: 3 years (Required)GitLab & CI/CD pipelines: 3 years (Required)Agile: 3 years (Required)Work Location: One location

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