Store Manager

Employer
Safelite
Location
Fredericksburg, VA
Posted
Jan 21, 2022
Closes
Jan 24, 2022
Ref
326254259
Industry
Other
Hours
Full Time
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership, coaching, cash/expense management, inventory control, loss prevention, safety, and store appearance. What You'll Get A cents € cents Competitive weekly pay and bonus opportunities. A cents € cents A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. A cents € cents Up to $5,250 annually in tuition reimbursement. A cents € cents Paid training and all the tools and resources you'll need to be successful. A cents € cents View all our health, wealth and life offerings at . What You'll Do A cents € cents Oversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling. A cents € cents Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations. A cents € cents In conjunction with the other field leaders, ensure that every technician is SafeTechA$ cents A cents € zA' cents certified and through training, re-training and coaching that all technicians are performing quality installs or repairs on every job. A cents € cents Provide guidance and positive reinforcement surrounding proper vehicle and equipment maintenance and required recordkeeping - occasionally collaborating with marketing associates to ensure the right materials are properly displayed. A cents € cents Provide world class customer service by responding quickly to client complaints/warranty issues. A cents € cents All other duties as assigned. What You'll Need A cents € cents High School Diploma/GED/Equivalent OR 5-7 years leadership/supervisory experience, preferred. A cents € cents Valid state-issued driver's license required. A cents € cents 3+ years of leadership experience with an innovative approach toward incenting performance. A cents € cents 3-5 years of experience in retail or service center environments; automotive experience preferred. A cents € cents Proficiency with Microsoft Office Suite, web applications, and general office equipment. A cents € cents Excellent communication skills with the ability to influence, persuade, engage and have crucial conversations with a mobile workforce. A cents € cents Comfort working outside in a variety of weather conditions. A cents € cents Present a professional appearance and wear personal protective equipment. A cents € cents Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods. #LI-RECRUITERTAGExact Work Location(s):VA Fredericksburg 2220 Plank R-Estimate only, actual value will depend on benefit elections during enrollment period.Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. We don't discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients. Click here to learn more about who we are.Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us.Privacy: To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use.Agencies: Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party. To learn how to join our approved agency community, contact us.Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings, attestation of one's COVID-19 vaccination status, and precautions against COVID-19 in select work settings, subject to all applicable local, state and federal laws. Note: Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to associates who are legally entitled.-

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