Assistant Community Manager

Willowick Residential
College Park, MD
Jan 22, 2022
Jan 24, 2022
Full Time
OverviewWhen you join Willowick, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you'll be a part of shaping our future in the years to come.ResponsibilitiesAs an Assistant Community Manager with Willowick, you will support and assist the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports. Responsibilities include, but are not limited to:Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payablesReviews resident files and accounting records, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenueAdheres to Willowick's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedingsReviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchasedProcesses resident move-outs by reviewing lease terms and notice requirementsPromotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issuesActs as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, and coordinating maintenance and make-ready tasks with the maintenance supervisorAssists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as neededQualificationsMinimum Requirements include:High school diploma or equivalent from an accredited institution requiredTwo or more years prior experience in property management or in a related industry preferredAbility to work a flexible schedule including weekends and holidaysIntermediate knowledge of Microsoft OfficeKnowledge of basic accounting practicesExcellent verbal and written communication skillsWillowick Residential, a Hines company, seeks to elevate the multifamily industry to levels that surpass the expectations of our partners and residents. Since 2011, Hines has expanded its multifamily division to include over 50 developments and more than 17,000 units in 29 cities across the United States.Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 240 cities in 27 countries. Hines oversees a portfolio of assets under management valued at approximately $160.9 billionA' 1, including $81.7 billion in assets under management for which Hines serves as investment manager, and $79.2 billion representing more than 172.9 million square feet of assets for which Hines provides third-party property level services. Historically, Hines has developed, redeveloped or acquired approximately 1,450 properties, totaling over 485 million square feet. The firm has more than 180 developments currently underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit for more information. A' 1Includes both the global Hines organization as well as RIA AUM as of December 31, 2020.Visit or for more information.We are an equal opportunity employer and support workforce diversity.No calls or emails from third parties at this time please.PI161687252

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